Tech Lead- MSD (Microsoft Dynamics)

Primary Responsibilities & Key Duties:

• Solution Design & Strategy: Lead Architecture and solution Design for Dynamics 365, Lead grooming
• sessions with business users to provide optimal solutions, accurate estimations, and detailed sub-tasks
• for every user story.
• Development: Execute end-to-end MS Dynamics CE implementations, including high-level
• customizations, UI/form & plugins & workflows development, Power Automate development, Security
• configuration, reporting/dashboards configuration and technical/business documentation.
• Module Expertise: Extensive hands-on development across Sales, Customer Service, Customer Voice,
• and Power Pages.
• System Integration: Manage seamless integrations using Web API, REST/ODATA, and SOAP endpoints,
• while utilizing Visual Studio and source control for versioning.
• Platform Maintenance: Proactively monitor, troubleshoot, and maintain the CRM platform to ensure
• zero-friction operations and rapid defect resolution.
• Agile Collaboration: Work within a Scrum framework, conducting stakeholder demos and collaborating
• with the architecture team to ensure designs meet all technical and business requirements.
• Leadership: Mentor Senior & Junior developers and ensure they know & follow the standards and best
• practices.