indeed
Tech Lead - 360 Customer Support
Evotix
Karnataka, IND
Full-time
Onsite
Discovered 1 weeks ago
Technical application supportLinuxJavaApache TomcatApacheWindows
Free
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Technical application supportLinuxJava
Role Overview
Provide technical support for company software packages and their supporting technologies.
Work hands-on with Linux, Java, Tomcat, Apache, Windows, Microsoft SQL Server, and AWS/AWX cloud tools.
Collaborate with helpdesk, developers, business analysts, and clients to resolve complex application issues.
Support client-facing systems in production and contribute technical ideas to the Operations team.
Key Skills for This Role
Technical application supportLinuxJavaApache TomcatApacheWindows
Full Job Posting
About Evotix
Evotix is a global EHS SaaS company using software, data, and AI to help customers operate more safely, efficiently, and intelligently.
The company emphasizes excellence, leadership, impact, trust, and empowerment.
Position Overview
Provide technical support for company software packages and their supporting technologies.
Work hands-on with Linux, Java, Tomcat, Apache, Windows, Microsoft SQL Server, and AWS/AWX cloud tools.
Collaborate with helpdesk, developers, business analysts, and clients to resolve complex application issues.
Support client-facing systems in production and contribute technical ideas to the Operations team.
Technical Responsibilities
- Deploy, maintain, improve, and monitor high-load web applications.
- Support hosted environments and technologies including VMware, Java, Apache, Tomcat, Oracle, Microsoft SQL Server, and Linux.
- Troubleshoot applications through log analysis, SQL Server analysis, and Linux and Windows operating system debugging.
- Manage monitoring systems to support performance and availability expectations under service-level agreements.
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