Team Manager | Full-time | Perth

Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. one of the world’s most recognizable luxury brands with close to 300 stores worldwide.

We have a rare and exciting opportunity for an experienced sales management professional to join our team as a Team Manager in our Perth store.

Reporting to the Store Manager and as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service. You will effectively lead, develop and support staff to meet and/or exceed individual sales plans with a strong focus on client development and providing a high level of customer service. Responsibilities include, but are not limited to:

Build relationships with internal and external clients

Nurture and develop our client portfolio through meaningful commercial outreach

Support the Store Manager in organizing and hosting events for clients

Create exceptional experience for our clients - we are always going above and beyond!

Become an expert on product and sales training modules

Assist in supervising, developing, and training designated staff and supervisors

Assist with recruitment and delivery of onboarding for new starters

Key-holder responsibilities, such as opening and closing of the store

Minimum three years supervisory or management experience

Sound sales experience in retail or relevant customer related experience (i.e., hospitality, events, banking, etc.)

Experience in sales generation and managing the achievement of sales results

Experience working towards targets and KPIs

Experience in organizing events is a plus

The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members

Proven ability and desire to work in a fast-paced, changing environment

Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)

Flexibility to work non-traditional hours, including days, nights, weekends and holidays

Generous salary & bonus, incentives employee discounts and milestone gifts

High performing, caring, fun and dynamic team

Culture focused on wellbeing, innovation and growth

Endless career opportunities with the largest luxury group - LVMH!

Never-ending training and individual up-skilling opportunities

Great mentoring from highly experienced management team