Team Leader
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Key skills for this role
About the Role
Crane Worldwide Logistics is seeking a Team Lead to respond to client inquiries and requests, resolve issues with orders and delivery, and handle complaints. Requires 2 years of experience as an assembly line lead and high school education.
Key Skills for This Role
Responsibilities
- Respond to orders, general client inquiries, invoice questions and client complaints
- Resolve issues with orders, delivery dates or service
- Resolve client complaints by determining cause and selecting best solution
- Perform other duties as assigned
Requirements
- 2 years experience as assembly line lead
- High School or better
Full Job Posting
Job Overview
- Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
- The Team Lead position receives and responds to client inquiries and requests.
Essential Job Functions
- Responds to orders, general client inquiries, invoice questions and client complaints.
- Resolves issues with orders, delivery dates or service.
- Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
- Other duties as assigned.
Experience
- Required: 2 year(s): Experience as assembly line lead.
Education
- Required: High School or better
Behaviours
- Enthusiastic: Shows intense and eager enjoyment and interest
- Team player: Works well as a member of a group
- Detail oriented: Capable of carrying out a given task with all the details needed to get the task done well
Motivation
- Self starter: Inspired to perform without outside help
- Growth opportunities: Inspired to perform well by the chance to take on more responsibility
- Ability to make an impact: Inspired to perform well by the ability to contribute to the success of a project or the organisation
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