Team leader - Retail Banking
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Key skills for this role
About the Role
MBT Finance Limited in Dubai seeks a Team Leader for Retail Banking to manage a team of sales officers and achieve retail banking targets. The role involves coaching, driving business growth, and ensuring compliance with UAE banking regulations.
Key Skills for This Role
Responsibilities
- Lead, supervise, and motivate a team of retail banking professionals
- Achieve assigned sales targets for banking products such as Personal Finance and Credit Cards
- Monitor team performance and prepare regular sales reports
- Develop and implement sales strategies to increase customer acquisition and retention
- Conduct coaching, training, and performance evaluations for team members
Requirements
- Experience in team leadership and people management
- Proven sales management skills in retail banking
- Knowledge of retail banking operations and products (Personal Finance, Credit Cards)
- Strong communication and presentation skills
Full Job Posting
Job Summary
- The Team Leader oversees daily retail banking operations and leads a team to achieve sales, service quality, and customer relationship objectives.
- The role involves coaching team members, driving business growth, and ensuring adherence to bank policies and UAE banking regulations.
Key Responsibilities
- Lead, supervise, and motivate a team of retail banking professionals
- Achieve assigned sales targets for banking products such as Personal Finance and Credit Cards
- Monitor team performance and prepare regular sales reports
- Develop and implement sales strategies to increase customer acquisition and retention
- Conduct coaching, training, and performance evaluations for team members
Key Skills
- Team leadership and people management
- Sales management
- Customer relationship management (CRM)
- Retail banking operations
- Target achievement and business development
- Problem solving and decision making
- Negotiation and presentation skills
- Risk and compliance awareness
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