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Team Leader
Costa Coffee Ireland
Belfast, UAE
Full Time
Manager
Onsite
4 weeks ago
LeadershipCustomer ServiceTeam ManagementTrainingHealth and SafetyCommunication
Free
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LeadershipCustomer ServiceTeam Management
About the Role
Costa Coffee is seeking a Team Leader for its Kennedy Centre store in Belfast to lead shifts, train staff, and deliver excellent customer service. Requires leadership experience in a busy environment and a passion for coffee.
Key Skills for This Role
LeadershipCustomer ServiceTeam ManagementTrainingHealth and SafetyCommunication
Responsibilities
- Open and close the store safely and on time
- Lead shifts and support colleagues in delivering unbeatable experiences
- Drive high standards every time
- Train new staff
- Work with the team to maintain health and safety cleanliness across the store
Requirements
- Leadership experience in a busy environment
- Reliability to open and close the store safely and on time
- Ability to take the lead on shifts and support colleagues
- Ability to train new staff
- Positive outlook, can do attitude, and passion for excellence
- Communication skills to engage with customers
Full Job Posting
Overview
- Costa Coffee requires a Team Leader for our store in Kennedy Centre.
- We are as passionate about our people as we are our great coffee!
Are you:
- Passionate?
- Hardworking?
- Flexible?
- Customer focused?
- Have a desire to learn new skills?
- Love working as part of a team?
- Enthusiastic?
- Passionate about coffee?
What’s involved?
- Reliability to open and close the store safely and on time.
- Leadership experience in a busy environment.
- Taking the lead on shifts to support your colleagues in delivering unbeatable experiences.
- Drive high standards every time.
- Training new staff.
- Working with your team to maintain health and safety cleanliness across the store.
- A positive outlook, can do attitude, bags of personality, and passion for delivering excellence in everything you do.
- The communication skills to strike up a good conversation with our customers daily, have a hard working attitude and multi tasking skills.
What We Offer:
- Complimentary barista made coffee on every shift
- Employee discounts across all locations
- Ongoing training and development
- A chance to progress into management
- A vibrant, people first work culture
Schedule:
- Fully Flexible
Make it Yours:
- This role is based in Kennedy Centre. With free onsite parking available
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