oracle
Team Lead Information Systems
Community Health Systems
USA
Onsite
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- Leads and supports IT staff in daily operations, providing guidance, training, and subject matter expertise.
- Serves as a technical resource for troubleshooting complex issues and ensuring timely resolution of service requests and incidents.
- Coordinates small to medium-sized IT projects or tasks within larger initiatives, monitoring timelines and deliverables.
- Maintains a secure and highly available technical environment by supporting system updates, monitoring tools, and documentation.
- Collaborates with business users, vendors, and IT leadership to identify technology needs and ensure alignment with enterprise goals.
- Participates in the development and implementation of IT policies, procedures, and best practices.
- Contributes to workflow optimization by identifying areas for improvement and recommending solutions.
- Escalates critical issues and risks to management and supports root cause analysis and resolution activities.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- H.S. Diploma or GED required
- Bachelor's Degree in Computer Science, Information Systems, or related field preferred
- 3-6 years of experience in IT systems administration, technical support, or operations required
- 1-2 years of experience in a team lead, senior analyst, or similar role preferred
- Strong technical proficiency in IT systems, applications, or infrastructure (depending on focus area).
- Ability to coach and mentor team members while managing competing priorities.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Familiarity with project coordination, system documentation, and user training.
- Strong communication and interpersonal skills, with the ability to interface with technical and non-technical users.
- Understanding of cybersecurity principles and compliance standards.
- Proficiency in relevant IT tools and platforms.
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