Team Lead, Field Services

Power Your Future with Qualus as a Field Service Team Lead.

As a Field Service Team Lead you are responsible for providing field service oversight, support and consultation in the areas of acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue.

They are responsible for managing and completing assigned jobs in collaboration with technicians and field engineers assigned to the job.

This position will serve as a liaison/mentor to field team.

• Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment.
• Possess and provide technical understanding to others for testing power apparatus and protection and controls equipment including relays, circuit breakers, transformers, motor control equipment, and related switchgear in the field
• Reading and properly interpreting electrical drawings (e.g., single line drawings, AC and DC schematics, panel wiring diagrams, and panel layout drawings.
• Writing procedures and/or test plans in support of maintenance and construction activities.
• Testing, including (without limitation): reading/verifying all voltage and current inputs to electrical equipment which can include apparatus, relays and SCADA equipment.
• Performing routine troubleshooting and repair of apparatus, relaying and control equipment.
• Responsible for oversight and or leading commissioning activities as it relates to power equipment
• Ensure proper process and adherence to all company, industry, and client safety protocol and standards as it relates to job preparation and execution
• Planning, scheduling, and completing test activities efficiently, on time, without service interruptions
• Review technicians field time reports and job documentation to ensure accuracy for jobs as assigned
• Support in identifying and securing equipment and manpower needs for shop/field
• Providing Project Technical Support to Field Service personnel
• Provide technical insight to sales team as needed
• Minimum of 5 years of field experience in installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment.