Team Lead - Content Moderation (Copyright Operations)

Band: B1 Location: Bangalore (Work from Office) Shift: 24x7 Qualification: Graduate Experience: Minimum 25 Months Nationality: Indian Language: English (Read, Write & Speak)

We are seeking an experienced Team Lead - Content Moderation(Copy Write Operation).

to manage a team responsible for content review, copyright enforcement, and policy compliance. The ideal candidate should have strong people management capabilities, operational expertise, and hands-on experience in content moderation and copyright-related workflows.

Content Moderation and Team Management experience.

Strong understanding of Community Guidelines, Content Policies, and Legal Compliance.

Hands-on experience in Copyright Review, Intellectual Property (IP) Rights, Copyright Claims, Disputes, Appeals, and Fair Use Policies.

Experience handling sensitive, graphic, and policy-violative content.

Knowledge of Content ID, Copyright Match, and Automated Moderation Tools.

Ability to manage operational KPIs including AHT, Quality, SLA, Productivity, and Shrinkage.

Strong coaching, mentoring, and performance management skills.

Excellent problem-solving, stakeholder management, and communication skills.

Lead and manage a team of content moderators to achieve quality and productivity targets.

Review and evaluate video, audio, image, and text content for copyright and policy compliance.

Handle copyright claims, disputes, appeals, counter-notifications, strikes, and content removal requests.

Manage Content ID and copyright enforcement tools to resolve escalations effectively.

Ensure adherence to community guidelines, legal requirements, and platform policies.

Monitor team performance and drive improvements through coaching and mentoring.

Conduct RCA, performance reviews, and action planning to improve operational metrics.

Collaborate with cross-functional stakeholders to ensure SLA adherence and business deliverables.

Support content licensing, rights management, monetization reviews, and fair-use assessments.

Experience in Copyright Operations, Rights Management, or Intellectual Property Review.

Strong collaboration and stakeholder management skills.

Ability to work in a fast-paced, high-volume content review environment.

Minimum 25 months of experience in Content Moderation, Copyright Operations, Trust & Safety, or related domains.

Prior experience managing teams and delivering operational KPIs is mandatory.

Explicitly highlighted Content Moderation, Copyright Operations, IP Rights, Content ID, and Fair Use skills.

Kept the JD concise and suitable for job portals, LinkedIn, and internal hiring requirements.

Removed all client-specific references while retaining the core responsibilities and skills.