Talent Development Specialist

WHAT YOU WILL DO

• Facilitating New Employee Orientation : Conduct engaging and informative sessions, ensuring all new hires feel welcomed and prepared.
• Proficient Use of Software : Demonstrate your skills with programs such as Word, Excel, PowerPoint, Teams, and Outlook to create effective training materials.
• Open Communication : Foster ongoing dialogue with all staff levels regarding training requirements and needs.
• Supporting Fellow Trainers : Collaborate with colleagues and assist in organizational and departmental in-service training.
• Data entry into our Learning Management System : Update and track training completions, classes, and essential data to ensure compliance and effectiveness.
• Leading Virtual Trainings : Utilize platforms like Zoom, GoToMeeting, and Teams to deliver training remotely. You'll also provide support with any technical issues that may arise.
• Coordinating Resource s: Work together with staff to maximize training benefits for the individuals we serve and enhance program effectiveness.
• This role is a 50% administration and 50% facilitator role (75% of the facilitation in person and 25% virtual ( will be for multiple states) average of 10 people per session

MUST HAVE

• Experience/Education: 1-2 years of experience or education related to staff training or in-service presentation.
• Proven Track Record: Demonstrated success in conducting virtual or web-based training programs.
• Physical requirements: Instructors must demonstrate physical coordination and skill, which may include the ability to maintain balance while moving or being pushed or pulled. They must also be able to lower themselves into a half- squat position while keeping their back straight. Instructors will also be performing hands-on demonstrations of crisis intervention techniques.
• Technical Proficiency: Skilled in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint and virtual platforms such as Zoom, Teams, and GoToMeeting.

NICE TO HAVE

SKILLS CRUCIAL TO SUCCESS IN THIS ROLE

• Strong Virtual Facilitation Skills: Confidently lead engaging and interactive online trainings for diverse audiences across multiple states.
• Excellent Communication & Interpersonal Abilities: Clearly convey information, build rapport, and maintain positive relationships at all organizational levels. Strong communication and interpersonal skills are essential, along with effective decision-making, time management, and organizational abilities.
• Organizational & Time Management: Effectively balance multiple priorities, manage schedules, and maintain training records with accuracy.
• Adaptability & Problem Solving: Quickly address technical challenges or unexpected changes during virtual sessions.
• Collaboration & Teamwork: Partner with other trainers and departments to deliver consistent, high-quality training experiences. Ability to work independently and collaboratively with a team in a virtual setting
• Professionalism & Initiative: Work independently, take ownership of responsibilities, and proactively seek ways to improve training delivery and engagement.
• Emotional Intelligence: Maintain composure, patience, and empathy when working with a variety of learning styles and personalities.

WHY YOU’LL LOVE THIS ROLE