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T&T | Customer | S&S | Associate Director | Solution Architecture | Bengaluru • Job requisition ID : 97754 • Location : Bengaluru • Entity : Deloitte Touche Tohmatsu India LLP
Customer team has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer
Solution Design: Lead the architectural design of Microsoft Dynamics 365 CRM and Power Platform solutions, considering business requirements, system integrations, scalability, and best practices.
Requirements Gathering: Work closely with business stakeholders to understand CRM and business process requirements, translating them into technical solutions.
System Configuration and Customization: Configure and customize D365 CRM an Power Platform components, including entities, forms, workflows, business rules, and integrations, to meet specific business needs.
Integration: Design and implement seamless integrations between D365 CRM, Power Platform, and other enterprise systems, ensuring data consistency and efficient data flow.
Technical Leadership: Provide technical leadership to development teams, guiding them in implementing complex solutions, troubleshooting technical issues, and ensuring high-quality code.
Solution Documentation: Create and maintain comprehensive technical documentation, including architecture diagrams, design specifications, and deployment instructions.
Security and Compliance: Implement security best practices and ensure compliance with data protection regulations, taking measures to safeguard sensitive information.
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Training and Support: Train end-users and provide ongoing support to ensure the successful adoption and utilization of CRM and Power Platform solutions.
Stay Current: Stay abreast of industry trends, new features, and updates related to D365 CRM and Power Platform, advising the organization on relevant advancements.
Contribute to pre-sales activities by providing technical insights, participating in solution presentations, and demonstrating expertise to potential clients.
Familiarity with data privacy and security regulations (e.g., GDPR, HIPAA) as they relate to CRM and Power Platform solutions.
Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage ,
Experience with Azure services and cloud-based architectures is a plus.
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Full-time
Senior · 12+ years experience
Onsite
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