Systems Presales Engineer

Overview

Key Responsibilities

• Partner with the sales team to understand customer requirements and design solutions aligned with business objectives.
• Analyze client environments to identify challenges, risks, and opportunities for optimization.
• Design and deliver compelling technical proposals, presentations, and solution demonstrations.
• Act as a subject matter expert in:
• Systems integration and hyper-converged infrastructure (**including Nutanix**)
• Virtualization (server, storage, and VDI)
• Data Center & Disaster Recovery (on-premise, AWS, and GCP)
• Backup and replication solutions
• AV and cybersecurity technologies
• Demonstrate strong presales competency in **Microsoft security solutions**, including:
• Microsoft Defender suite

• Microsoft Entra (Identity & Access Management)

• Microsoft Purview (compliance & data protection)
• Ensure smooth handover from presales to delivery by working closely with project and engineering teams.
• Support deal closure by addressing technical queries, participating in discussions, and building customer confidence.
• Develop technical content such as solution briefs, case studies, and whitepapers in collaboration with marketing.
• Provide post-sales technical support to ensure successful implementation and customer satisfaction.
• Stay updated with industry trends, emerging technologies, and competitive offerings.
• Apply security best practices, including IAM, encryption, network security, and data protection in solution designs.
• Conduct or support security assessments, vulnerability analysis, and risk mitigation strategies.
• Contribute feedback to engineering teams for product improvements and innovation.
• Track and analyze presales performance metrics (win/loss, customer feedback, etc.) to drive continuous improvement.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s is a plus).
• Proven experience in a **Systems Presales Engineer** or similar technical presales role.
• Strong expertise in:
• Hyper-converged infrastructure (**Nutanix experience preferred**)
• Virtualization platforms (e.g., VMware, Hyper-V)
• Backup and DR solutions (e.g., Veeam, Commvault)
• Cloud platforms (AWS, GCP, and hybrid environments)
• Networking, storage, and operating systems
• **Microsoft security stack (Defender, Sentinel, Entra, Purview)**
• Solid understanding of cybersecurity frameworks, industry standards, and best practices.
• Excellent communication and presentation skills, with the ability to simplify complex technical concepts.
• Strong analytical and problem-solving abilities.
• Customer-focused mindset with strong relationship-building skills.
• Ability to work collaboratively across sales, engineering, and project teams.
• Relevant certifications (preferred):

• Nutanix (NCP And NCM)

• Microsoft Security (SC-200, SC-300, AZ-500, etc.)
• Willingness to travel as required.

Job Details

• **Job Type:** Full-time
• **Location:** Dubai
• **Requirement:** Candidates should be able to reliably commute or plan to relocate before joining.
• Pay: Up to AED144,000.00 per year

Experience

• UAE: 3 years (Required)