Systems Engineer - VoIP Applications

• Extensive experience with SIP-based networks, platforms and related technology
• Extensive familiarity with Linux, in particular RHEL/CentOS and Debian distributions
• Extensive understanding of fundamental network concepts such as switching and routing
• Intermediate experience collecting and analyzing packet captures using Wireshark
• Basic understanding of MySQL, MSSQL, and/or PostgreSQL/EnterpriseDB
• Practical knowledge of shell scripting and at least one of the following languages: PHP, Perl, Python, or Ruby
• Experience with Cacti, Nagios, and SNMP or equivalent
• Solid working knowledge of Apache and Nginx
• Strong troubleshooting skills and the ability to debug scripts/code and network issues
• An understanding of fundamental technologies like TCP/IP, HTTP, and DNS

Nice to Haves

• B.S. in computer science, computer engineering, or information technology
• Prior experience with Cisco IOS and Juno OS
• Prior experience with T.38 FoIP in a mission-critical context
• Live within driving distance of our Philadelphia data center (or other planned expansion locations)
• Knowledge of Spacewalk/Satellite/RHN and Cobbler/Kickstarts
• Experience with Puppet (preferred), Chef, or cfengine
• Knowledge of VMware vSphere (or ESXi) a plus
• Experience with Storage Arrays, Fibre Channel or iSCSI SAN, GFS, and RH EL HA Cluster
• Prior experience with HylaFAX, Asterisk, FreeSwitch or other such open telephony toolkits

• Competitive salary with annual profit-sharing bonus
• Newly renovated office space conveniently located near public transport with in-house restaurant & state-of-the-art gym
• Casual, informal work environment
• Generous PTO allowance
• Health care
• 401(k)
• Flyers tickets with VIP parking
• A team of aces to work with

We have always been a hybrid in-office/remote workforce with employees and contractors spread across several countries and many different timezones, and so we adapted quickly to a fully remote model during the early stages of the COVID-19 pandemic. We have begun planning our return to our brand new, never-occupied office in Conshohocken PA, and hope to get in there this summer. We do enjoy in-office work and although we do hope that many of our staff will rejoin us there, we have no plans to require in-office and this job can be fully remote for the right candidate, especially one that lives within driving distance of center city Philadelphia (our data center is at 401 N Broad St.) or near any of our planned expansion locations.

Founded in 2016 and based in Conshohocken just outside of Philadelphia, PA, T38Fax provides fax-optimized SIP trunks to business customers within the US and Canada.

We’re similar to a Voice Over IP (VoIP) phone company, except our network is optimized for fax transmissions instead of voice.

Our product is unique and in high demand, we’re one of just a handful of companies that do this worldwide, and we have an exceptional reputation in the industry.

In 2020, T38Fax was recognized by Inc.

Magazine as one of the fastest growing companies in the US and by the Entrepreneurs Forum of Greater Philadelphia (EFGP) as one of the 100 fastest growing companies in the Philly metro area.

We remain small and agile, which makes this a fun, dynamic, and challenging place to work.

The work environment is casual and, for the most part, informal.

Expectations are high and excellence is encouraged and rewarded.

We strive to make sure that we have a team-oriented group that can also work well independently.

If you enjoy working in a high freedom, high demand environment with a small but talented group of people this may just be the job for you.

We offer a competitive benefits package including healthcare, a substantial number of paid days off (PTO), a generous profit-sharing plan, and access to our Flyers season tickets for yourself and a guest.

We're a great group of people doing exceptional things for our customers and having fun doing it.

Like any emerging growth company, this will be hard work, but more importantly, it will be fun and immensely rewarding.

We think you already know if this is a position for you, and if so, we look forward to reviewing your application!