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Systems Engineer (Presales)
Dell
Riyadh, KSA
Senior
Field
4 weeks ago
Pre salesTechnical SupportCustomer Needs AnalysisProduct SpecificationPresentation SkillsRelationship Sales
Free
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Pre salesTechnical SupportCustomer Needs Analysis
About the Role
Dell Technologies seeks a Systems Engineer to provide pre-sales technical support to field sales teams in Riyadh. The role involves building customer relationships, conducting needs analysis, preparing product specifications, and delivering presentations.
Key Skills for This Role
Pre salesTechnical SupportCustomer Needs AnalysisProduct SpecificationPresentation SkillsRelationship Sales
Responsibilities
- Build and lead relationships for complex customer accounts
- Conduct customer needs analysis to understand requirements and project scope
- Prepare detailed product specifications to enable the sale of high end products and solutions
- Deliver high impact presentations at customer facilities
- Verify operability of sophisticated product and service configuration within the customer’s environment
Requirements
- In depth understanding of technologies, products and services
- Excellent communication and relationship skills
- Ability to present to senior level individuals and articulate Dell Technologies solutions
- Strong IT industry knowledge
- At least 5 years of related experience in relationship sales
- Bachelor's degree
Full Job Posting
Role Overview
- Our field sales professionals rely on technical support during the sales process – and our Systems Engineering team always steps up to the mark.
- We lead the development and implementation of sophisticated and specialized products, applications, services and solutions.
- From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.
What you’ll achieve
- Build and lead relationships for complex customer accounts
- Conduct customer needs analysis to understand requirements and project scope
- Prepare detailed product specifications to enable the sale of our high end products and solutions
- Deliver high impact presentations at customer facilities
- Verify operability of sophisticated product and service configuration within the customer’s environment
Essential Requirements
- In depth understanding of technologies, products and services
- Excellent communication and relationship skills
- Ability to present to senior level individuals and articulate Dell Technologies solutions
- Strong IT industry knowledge
- At least 5 years of related experience in relationship sales
Desirable Requirements
- Bachelor’s degree
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