Systems Engineer III

The Systems Engineer III is a full-time position with Atlantic Health's Information Technology department, serving as a senior technical resource across the endpoint portfolio, which spans mobile device management, Windows endpoint management, thin client endpoints, and single sign-on.

The position is responsible for oversight of implementations and support of assigned applications and technologies, and for taking ownership of endpoint systems and issues that fall outside established platform boundaries.

The role partners closely with adjacent platform teams, including the Citrix, Networking, Identity, and clinical application teams, and require sufficient working knowledge of those environments to troubleshoot issues that cross into them.

The work is accomplished in a team environment and requires excellent problem solving and communication skills with a high level of professionalism.

Serves as escalation point for complex issues spanning endpoint, identity, virtualization, and clinical application layers, including systems and integrations without a clear platform owner, coordinating across ISS teams and vendors to resolution.

Administers Windows endpoint management through SCCM and Group Policy, including deployment collections, patching, and compliance reporting.

Administers the enterprise mobile device fleet in Microsoft Intune, including enrollment architecture across single user, shared, and Entra Shared Device Mode models; Apple Business Manager and Android Zero Touch enrollment; configuration and compliance profiles; OS and application update management; and mobile application management.

Owns thin client endpoint management, including IGEL OS profile templates, organizational unit assignment, and firmware lifecycle, and partners with the Citrix team on virtual desktop delivery to those endpoints.

Contributes to evaluation of alternative thin client and virtual desktop platforms.

Partners with clinical, business, and application teams, including Epic analysts, on mobile application configuration, operating system compatibility, and device workflow design.

Independently evaluates and implements unfamiliar platforms and new system functionality, recommends prioritization and implementation strategies, and becomes the internal technical reference for those systems.

Builds and maintains reporting on device inventory, application deployment, and endpoint compliance for team and leadership consumption.

Serves as primary technical representative on small to medium sized projects including vendor coordination, documents supported configurations and workflows, and mentors new team members.