ashby
Systems Engineer, Endpoint
Whoop
Boston, USA
Full-time
Mid
Onsite
USD 105000-145000 / year
Discovered 2 weeks ago
Free
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RESPONSIBILITIES:
- Manage our Mac and Windows fleets end-to-end
- Craft a frictionless device lifecycle from unboxing to disposition
- Implement and manage robust security policies in line with strict HIPAA standards
- Manage the way we patch endpoint vulnerabilities in line with our committed SLAs
- Engineer processes to do the things above in a way that minimizes employee friction and workflow disruption
- Mentor colleagues to develop their endpoint skills & capabilities
- Eliminate root causes of IT support tickets and manual IT toil
- Contribute meaningfully in helping us build AI-first IT operations
- Develop monitoring, observability, and reporting capabilities
- Communicate proactively and clearly with employees and business partners, ensuring alignment and transparency around our plans and the trade-offs we’re making
QUALIFICATIONS:
- Proven experience working on technically innovative systems and processes from the ground up
- Strong engineering and programming skills to enable automation and custom solutions
- Hands-on administration experience with MDMs and
- Experience managing large fleets of computers and other corporate-owned devices
- Experience contributing to large-scale implementations and/or migrations of critical IT systems
- Experience developing AI solutions to improve productivity or employee experience
- Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
- Strong judgment in prioritization and solution design, balancing impact and maintenance costs
- Ability to work independently and take initiative in a rapidly changing environment
- A demonstrated employee-first mindset, actively listening and engaging with users and making their lives better
- This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
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