oracle
Systems Engineer - Channel
Fortinet Inc.
Riyadh, KSA
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 weeks ago
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Channel System Engineer Location: Riyadh, Saudi Arabia The Channel System Engineer plays a critical role in driving success with our channel partners, acting as a trusted technical advisor and solution architect.
The role supports our channel sales efforts by engaging with partners and clients to demonstrate the technical value of our products, design custom security solutions, and provide technical enablement.
You’ll work closely with both internal teams and external channel partners to ensure the successful integration, deployment, and ongoing support of our cybersecurity solutions.
Key Responsibilities
Technical Pre-Sales Support: Provide technical expertise and guidance during partner and customer pre-sales engagements, including product demos, POCs (Proof of Concepts), and presentations.
Work closely with channel sales teams to understand customer requirements and design custom security solutions tailored to their needs.
Address partner technical queries and concerns, offering practical solutions to ensure alignment with business goals.
Channel Partner Enablement: Conduct training and technical enablement sessions for channel partners, equipping them with the knowledge to sell and implement our cybersecurity products effectively.
Collaborate with marketing and product teams to create and deliver technical training materials, documentation, and toolkits for partner education.
Stay up-to-date with the latest cybersecurity products, technologies, and trends to be a technical thought leader for partners.
Solution Design & Architecture: Work with channel partners to architect and design security solutions based on our product portfolio, including threat detection, firewall, endpoint security, and cloud security.
Provide support in configuring, implementing, and troubleshooting solutions, ensuring seamless integration into the client’s environment.
Technical Account Management: Serve as a technical advisor for key channel partners, providing ongoing post-sales support and consultation to maximize product adoption and customer satisfaction.
Collaborate with partners on complex customer requirements, ensuring the right cybersecurity strategies are implemented.
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