Systems Engineer

Department Specific Responsibilities

Actively participate in and lead project teams throughout the project management life cycle process including developing a project plan, defining project goals and objectives, specifying tasks or how goals will be achieved, what resources are needed and associating budgets and timelines for completion.

Performs System Administration tasks including system and security monitoring, verifying the integrity and availability of all hardware, server resources, services and key processes. Use enterprise monitoring tools to review system and application logs, and address any monitoring alerts.

General Responsibilities

Designs, develops, and implements complicated systems that adhere to university policies and standards; evaluates, monitors, and assesses current systems to design and develop system updates/modifications and/or to resolve issues.

Provides bug reporting and identification, test case authoring and refinement, scripting, and works closely with other technical teams to resolve highly complex and difficult problems.

Establishes metrics and determines systems configuration to ensure optimum systems performance and security in accordance with strategy and operational goals; analyzes capacity data and develops capacity plans.

Documents systems infrastructure design decisions, issues, and resolutions, as well service disaster recovery plans.

Collaborates with systems professionals on other teams and across the university to analyze/evaluate new capabilities and emerging technologies that could improve university systems performance.

Researches and stays abreast of current higher education systems engineering trends; stays up to date on systems engineering best practices, tools, and approaches.

Bachelor's degree preferably in computer science or related field.

WORK EXPERIENCE

2 years of systems engineering or related experience.

3 years of experience managing a production Windows server environment or Microsoft 365 Tenant.

SKILLS

Proficient written and verbal communication skills.

Maintains a high degree of professionalism.

Demonstrates time management and priority setting skills.

Demonstrates a high commitment to quality.

Possesses flexibility to work in a fast-paced, dynamic environment.

Seeks to acquire knowledge in area of specialty.

Highly thorough and dependable.

Demonstrates a high level of accuracy, even under pressure.

Experience working with virtualization technologies (e.g. VMware, Hyper-V).

Experience using PowerShell, Kusto (KQL), or equivalent scripting languages to automate tasks and integrate systems.

History of participating in the design and deployment of critical IT infrastructure services.

Must be able to schedule time wisely, establish priorities and adjust gracefully to a changing work environment.

Experience with Project Planning and deployment of Enterprise class IT.

Experience with Graph API, Microsoft 365 management interfaces.

Experience with cloud computing platforms such as Azure or AWS.

Knowledge of network protocols and security.

Familiarity with ITIL or other IT service management frameworks.

Knowledge of database administration and SQL.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

This positions requires the ability to travel to Bloomington, Indiana once or twice a year.

Will be required to share on-call pager responsibilities with the rest of the team.

May have to provide support during evenings and weekends to meet deadlines and/or perform system maintenance.

Career Level: Career

FLSA: Exempt

Job Function: Information Technology

Job Family: Sys Admin, Engineer & Program

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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