Systems Data & Stock Analyst

Assist in creating customer briefs, ensuring they are updated and maintained correctly in-cluding Excel reporting tools.

To actively drive the SLA process by notifying the relevant heads of departments within the operation of customer stock falling out of agreed SLA’s.

Analyse system trends with the aim of identifying potential operational issues with par-ticular emphasis on process improvement.

To process all customer units within agreed OLA’s/SLA’s, with focus on attention to detail while ensuring customer requirements and expectations are met.

Achieve key performance indicators and targets, thereby ensuring the maximum produc-tivity of the facility, whilst maintaining efficiency and quality.

To undertake any training programs in regard to all processes and procedures, thereby en-suring total compliance to all relevant company policies such as (but not limited to) Health and Safety, Safe Systems of Work and the Traffic Management Plan.

Ensure a high level of security awareness is maintained.

To undertake any other duties commensurate with the position (including specific project activity and covering for absence from the overall Recyclea team) to maintain overall de-partmental effectiveness.

To project a pro-active and positive attitude when communicating with external/internal customers. To maintain a friendly, professional service always.

Demonstrable experience in a similar role alternatively a highly motivated and adapt-able individual who can be suitably upskilled

Effective communicator to support team members and wider business teams.

Proficient in Microsoft office and knowledge of SQL, HTML would be advantageous

Possess the demonstratable ability to support financial processes to include invoic-ing, billing and query resolution.

Possess the ability to prioritise and manage multiple tasks in an accurate and timely manner, often against deadlines.

Must be able to obtain the Government and/or Police Security levels required in order to meet the operational requirements of the role (no caveats) and as per the requirements stipulated in relevant customer contracts