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Key skills for this role
The City of Virginia Beach is seeking a highly skilled Systems Analyst to support the planning, implementation, maintenance, and optimization of enterprise systems that enable efficient municipal operations and high‑quality public services. This role serves as a bridge between city departments, technical teams, and vendors to ensure systems meet operational needs, comply with city standards, and support long‑term strategic goals.
The ideal candidate brings strong analytical skills, experience with enterprise applications, and a commitment to improving government services through technology.
Responsibilities:
Analyze, design, and implement system solutions that support city operations and service delivery.
Serve as a liaison between city departments, IT teams, and external vendors to gather requirements and translate them into system specifications.
Evaluate existing systems and recommend enhancements, integrations, or replacements to improve efficiency and user experience.
Configure, test, and deploy system updates, patches, and new modules.
Develop and maintain system documentation, including workflows, data dictionaries, and configuration records.
Troubleshoot system issues, perform root‑cause analysis, and coordinate resolution efforts.
Support data integrity, reporting needs, and system security in accordance with city policies.
Assist with project planning, timelines, and resource coordination for system‑related initiatives.
Provide training, guidance, and support to end users across city departments.
Ensure compliance with municipal standards, state regulations, and best practices for system management.
The City of Virginia Beach is seeking a highly skilled Systems Analyst to support the planning, implementation, maintenance, and optimization of enterprise systems that enable efficient municipal operations and high‑quality public services. This role serves as a bridge between city departments, technical teams, and vendors to ensure systems meet operational needs, comply with city standards, and support long‑term strategic goals.
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The ideal candidate brings strong analytical skills, experience with enterprise applications, and a commitment to improving government services through technology.
Responsibilities:
Analyze, design, and implement system solutions that support city operations and service delivery.
Serve as a liaison between city departments, IT teams, and external vendors to gather requirements and translate them into system specifications.
Evaluate existing systems and recommend enhancements, integrations, or replacements to improve efficiency and user experience.
Configure, test, and deploy system updates, patches, and new modules.
Develop and maintain system documentation, including workflows, data dictionaries, and configuration records.
Troubleshoot system issues, perform root‑cause analysis, and coordinate resolution efforts.
Support data integrity, reporting needs, and system security in accordance with city policies.
Assist with project planning, timelines, and resource coordination for system‑related initiatives.
Provide training, guidance, and support to end users across city departments.
Ensure compliance with municipal standards, state regulations, and best practices for system management.
Analytical and Critical Thinking
Customer Service and Public‑Service Orientation
Technical Problem Solving
Communication and Collaboration
Adaptability and Continuous Improvement
Ethical Conduct and Accountability
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The majority of the time is spent in an office setting.
Occasionally lift and/or move up to 25 pounds.
Specific vision abilities required include close vision, distance, vision, color vision and ability to adjust focus.
Founded in 1988 by Ret. Col. Jack L. Ezzell Jr., Zel Technologies is a trusted leader in national security, providing comprehensive research, development, engineering, and operational support to the Department of Defense, the Intelligence Community, and federal agencies. Originally focused on leveraging operational and software expertise to improve time-critical targeting capabilities for the military, the company advanced its capabilities to provide scientific and HUMINT expertise for CBRNE collection and analysis. In the wake of 9/11, Zel Technologies rapidly expanded its capabilities to provide turnkey ISR support services to US Special Operations Forces (SOF), as well as advanced technical & operational intelligence, physical & data science, and engineering support services to the greater Intelligence and SOF Communities supporting global counterterrorism and CWMD operations.
Today, Zel Technologies remains at the forefront of intelligence missions, advancing CWMD and global counterterrorism efforts, while also addressing emerging threats posed by near-peer adversaries. Our team remains committed to delivering adaptive, innovative, and cost-effective solutions across multiple domains, in alignment with the mission priorities of the U.S. Government and its partner nations.
Through our commitment to innovation and quality, our skilled teams deliver robust, technology driven solutions and insights that empower our customers to overcome complex challenges and achieve their mission objectives.
ZelTech team members represent a wide range of backgrounds, skills, experience, and personalities bound together by common objectives and mutual respect. You will join a caring community of professionals, including many military veterans who challenge and support each other in seeking the right solutions to important matters.
ZelTech is an equal opportunity employer and does not discriminate based on race, color, religion, creed, sex, age, sexual orientation, national origin, disability, marital status, military status, genetic predisposition, or any other basis protected by law.
Verified company details for this employer are not available yet.
Full-time
Mid · 3+ years experience
Hybrid
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