successfactors
Systems Analyst
Mediclinic
Dubai, UAE
Full-time
Senior · 5+ years experience
Onsite
Discovered Yesterday
AIautomation
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Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.
Systems Analyst
Closing date: Number of positions: 1 Recruiter name: Siva Krishna Bonda Reference number: 73217
Mediclinic Corporate Office Dubai | Dubai | United Arab Emirates
MAIN PURPOSE OF JOB
Provide advanced L1/L2 application support, enhancement, configuration and optimization of Inter Systems TrakCare with primary focus on Patient Administration and Revenue Cycle Management. The role supports registration, insurance, approvals, charging, coding, billing, claims processing, remittance, collections and finance integration while leading AI-driven innovation initiatives.
KEY RESPONSIBILITY AREAS
- Execute application testing, defect reporting, test reporting, patch roll outs and provide comprehensive feedback to line manager and Vendor teams on issues and / or validation status and manage issue tracker.
- Responsible for system implementation, dry run or simulations and post-go-live support.
- Able to conduct application training to end users on Trakcare and related applications.
- Drive allocated projects and ensure completion within applicable milestones.
- Provide L1/L2 level support and logging of incidents, problems and/or change requests for the Electronic Health Record (Trakcare) and/or Other Systems to ensure applications operates uninterruptedly.
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