Systems Administrator

• Provide end-user technical support (desk-side and remote) to employees, subcontractors and partners
• Onboard and offboard staff members, ensuring proper setup and removal of access rights
• Configure devices and train new staff members during onboarding
• Offer advice, coaching and technical training to associates on effective use of IT resources
• Liaise and collaborate with core teams to support overall business goals
• Maintain excellent relationships with vendors and third-party service providers

• Maintain and enforce IT policies and procedures in line with regulatory, quality and information security standards (e.g., ISO 27001)
• Proactively identify opportunities for improvement across systems administration and support functions
• Ensure all activities align with company policies, IT governance and security best practices

• Bachelor's degree (or higher) in Computer Science, Information Technology, or a related field
• 3+ years of professional IT experience in systems administration or IT operations
• Proven experience managing enterprise LAN/WAN networks and infrastructure
• Skilled in administration of Office 365 and/or Google Workspace platforms
• Experience with NAS storage systems, routers, firewalls and VPN configuration
• Experience with Cisco/Meraki networking
• Knowledge of routing, VLANs and network infrastructure (training will be provided)
• Experience in an ISO 27001-certified environment is highly desirable
• Proficient in configuration, troubleshooting and maintenance of hardware and software systems
• Familiarity with ITSM tools, ticketing systems and performance reporting
• Strong understanding of IT policies, SLA development and incident management processes
• Experience managing Google Workspace Enterprise or equivalent systems is a distinct advantage

Across the IT team, you'll have real autonomy, we hire people we trust to get on with the job, not people we watch over.

Things break, and when they do, you're the one who fixes them; that's how you learn fastest.

There's no blame culture here, just a team that backs each other and genuinely enjoys solving the puzzle.

If you love fixing things and want a role with variety, ownership and a clear path to grow, we'd like to hear from you.

About the Company

Diagnexia , a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services.

Diagnexia , a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex.

Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas.

With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago.

As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting-edge diagnostic solutions to healthcare organizations worldwide.

Our cloud-based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists.

We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry.

We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients.

Our team culture is built on trust.

We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it.

We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day-to-day work.

This is a unique opportunity to make a difference in the emerging Digital Pathology field.

What are the benefits of working with Diagnexia ?

• Healthcare benefits
• Competitive paid time off
• A true sense of meaning in your work by contributing to better patient outcomes.
• The opportunity to work alongside a world-class high performing team in a hyper-growth startup environment.
• A chance to work on exciting, challenging and unique projects.
• Regular performance feedback and significant career growth opportunities.
• A highly collaborative and supportive multi cultural team.

Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, veteran status, membership of the travelling community or any other classification protected by applicable law.