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Systems Administrator

MoboTrex
Jeddah, KSA
Full Time
Mid
Field
4 weeks ago
Windows ServerMicrosoft AzureMicrosoft 365Active DirectorySQL ServerERP Systems
Free

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Windows ServerMicrosoft AzureMicrosoft 365
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Primary Objective

  • The System Administrator is responsible for managing, maintaining, and supporting the organization's IT infrastructure, enterprise applications, and business systems, focusing on Windows environments, Microsoft Azure, Microsoft 365, ERP, CIS, SQL databases, and manufacturing/engineering software.

Key Responsibilities

  • Install, configure, maintain, and support Windows servers, desktops, laptops, and enterprise applications.
  • Administer and troubleshoot network infrastructure, including switches, routers, firewalls, wireless networks, and VPN connectivity.
  • Monitor system performance, availability, and network health to ensure reliability and security.
  • Maintain and support Active Directory, Group Policy, DNS, DHCP, and identity management services.
  • Manage user accounts, permissions, and access controls in accordance with company security policies.
  • Support disaster recovery planning, data backup processes, and business continuity initiatives.
  • Perform system upgrades, patch management, and hardware/software lifecycle management.
  • Support, maintain, and troubleshoot ERP systems, CIS applications, and other business critical software platforms.
  • Collaborate with business stakeholders to identify, troubleshoot, and resolve application and data related issues.
  • Administer and support SQL Server environments, including database maintenance, monitoring, backup, and recovery processes.
  • Develop, modify, and troubleshoot SQL queries, reports, and data integrations.
  • Ensure data integrity, security, and accuracy across enterprise systems.

Qualifications

  • Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent combination of education and experience.
  • Minimum of 3–5 years of experience in systems administration, network administration, or enterprise application support.
  • Experience supporting Microsoft Windows Server environments, Windows 10/11, Microsoft 365, and Microsoft Azure.
  • Experience supporting ERP systems, CIS applications, and enterprise business software.
  • Experience administering and supporting Microsoft SQL Server environments.
  • Working knowledge of SQL query development, database administration concepts, reporting, and data integration processes.
  • Experience with virtualization technologies such as VMware.
  • Experience supporting manufacturing, engineering, or industrial software environments preferred.
  • Experience with PTC software such as Creo or Windchill preferred.
  • Experience with Infor CloudSuite ERP preferred.
  • Familiarity with networking technologies and protocols, including TCP/IP, DNS, DHCP, VPNs, and firewalls.
  • Relevant certifications such as Microsoft Azure Administrator (AZ 104), MCSE, CompTIA Network+, Security+, or equivalent preferred.

Skills And Abilities

  • Strong systems administration and troubleshooting skills across server, desktop, network, cloud, and application environments.
  • Proficiency in SQL query writing, troubleshooting, reporting, and database support.
  • Strong understanding of ERP and CIS business processes and enterprise application workflows.
  • Excellent analytical and problem solving abilities with strong attention to detail.
  • Ability to diagnose and resolve complex technical issues across multiple technology platforms.
  • Strong verbal and written communication skills.
  • Ability to effectively prioritize and manage multiple projects and support requests.
  • Strong customer service orientation and ability to communicate technical concepts to non technical users.
  • Self motivated with the ability to work independently and collaboratively within a team environment.
  • Commitment to continuous learning and professional development.
  • Demonstrated professionalism, integrity, and accountability.

Physical Demands and Work Environment

  • This position requires flexibility to travel up to 40% within the Mountain and Pacific regions to provide on site technical support at various MoboTrex locations.
  • While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or touch objects or controls.
  • The employee is frequently required to stand and walk.
  • On occasion, the employee may be required to stoop, bend, kneel, or reach above the shoulders.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

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