Systems Administrator, IT Infrastructure

• Windows Server (2019+), Linux (Ubuntu, CentOS, RHEL)
• Active Directory, Group Policy, Microsoft 365 (Exchange, SharePoint, Teams)
• Virtualization (VMware/Hyper-V), AWS services (EC2, S3, IAM, CloudWatch)
• Manage user provisioning, access requests, and endpoint security

• Provide professional, responsive support to internal users
• Maintain thorough ticket documentation and knowledge base articles
• Document system configurations, network diagrams, and change records

• Participate in Agile sprint planning and backlog activities
• Contribute to automation and process improvement efforts

• 2+ years in systems administration, networking, or related role
• Knowledge of Windows Server, Linux, Active Directory, DNS, DHCP, Group Policy
• Solid networking fundamentals (TCP/IP, subnetting, routing, VLANs, firewalls)
• Foundational cloud systems and networking knowledge
• Familiarity with Microsoft 365
• Strong communication, attention to detail, and customer service mindset
• Physical requirement: Ability to lift a minimum of 50 lbs.

• AWS, CompTIA Network+/Security+, CCNA, or Microsoft certifications
• Experience with IaC (Terraform/CloudFormation), scripting (PowerShell/Bash/Python)
• Familiarity with virtualization, backup solutions, and ITIL frameworks
• Experience in regulated financial services environments
• Experience with supporting Connect Direct or MQ systems

• High customer satisfaction and quality ticket documentation
• Root cause identification and reduction of recurring issues
• Sprint commitments met without impacting operations
• Knowledge sharing that improves team efficiency

#LI-AC1 #LI-Hybrid #LI-Onsite

Salary Range: $80,000.00 - $110,000.00

Cross River is an Equal Opportunity Employer.

Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

All employment is decided on the basis of qualifications, merit, and business need.

By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided.

We will only contact you with job related information.