successfactors
System Support Specialist
JENOPTIK AG
Mississauga, CAN
Full-time
Mid
Onsite
Discovered 1 weeks ago
IT systemsvirtualizationstoragenetworkingdatabase administrationvirtual machines
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Role Overview
Please note this position requires fully on-site support in North York with a mandatory schedule of 6am – 2:30pm Monday to Friday. Remote opportunities are not available for this position.
We're seeking an experienced System Support Specialist to oversee daily operations, manage client relationships, and ensure the smooth running of our IT systems. The ideal candidate will have a technical background, excellent communication skills, and a proactive approach to problem-solving.
Key Skills for This Role
IT systemsvirtualizationstoragenetworkingdatabase administrationvirtual machines
Full Job Posting
System Support Specialist
Mississauga, ON, CA
SUMMARY:
Please note this position requires fully on-site support in North York with a mandatory schedule of 6am – 2:30pm Monday to Friday. Remote opportunities are not available for this position.
We're seeking an experienced System Support Specialist to oversee daily operations, manage client relationships, and ensure the smooth running of our IT systems. The ideal candidate will have a technical background, excellent communication skills, and a proactive approach to problem-solving.
RESPONSIBILITIES:
- Manage daily operations, including IT systems, client relationships, and project management.
- Ensure zero downtime of production and test systems.
- Provide customized reporting for clients.
- Assist client staff with technical issues.
- Manage support requests, file and manage documentation.
- Provide IT-related environment information to suppliers.
- Ensure customer program integrity and data security.
- Perform backups, manage virtual machines, and replace hardware components as needed.
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