System Service Representative (1-SR.)

• Certification in the use of volt, ohm, and amp meters, as well as load and fault devices, is encouraged.
• Basic Computer skills.
• Strong interpersonal and teamwork skills.

• High school diploma, GED, or equivalent is required.
• A valid Texas driver’s license is required.
• Experience as an Electric Field Service Representative is encouraged to apply.

• System Service Rep I – Successful completion of the Measurement Services System Service Representative Senior Training Program is required.
• System Service Rep II – Successful completion of the Measurement Services System Service Representative Senior Training Program and Skills 1 & 2 classes (6 months).is required.
• System Service Rep Sr. – Successful completion of the Measurement Services System Service Representative Senior Training Program, or two years of current experience performing electrical distribution work at secondary voltage using a bucket truck and pole climbing.is required.

Measures of Success

• Demonstrates knowledge of metering applications, including proper socket wiring, voltages, and associated hazards.
• Demonstrates the ability to recognize substandard metering installations and take appropriate action.
• Achieves quantitative, qualitative, and cost performance metrics.
• Engages effectively with internal and external stakeholders to resolve issues in accordance with company policies and standards.
• Contributes to workgroup and company goals.
• Demonstrates the ability to work with minimal supervision while maintaining an ongoing mentoring relationship.
• Follows Measurement Services safety procedures to ensure the safety of employees and the public.

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce.

Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference.

We invest in our employee’s success and well-being by offering such things as:

• Annual incentive program.
• Competitive health and welfare benefits (medical, dental, vision, life insurance).
• Ability to earn wellness incentives (up to $2,300 in 2026 as an Employee only) and other wellbeing resources.
• 401k with dollar-for-dollar company match up to 6%.
• 401k match with student debt program.
• Cash balance pension plan.
• Adoption Assistance.
• Mental health resources.
• Employee resource groups.
• Tuition reimbursement.
• Competitive vacation, 10 company holidays and 2 personal holidays.
• Paid parental leave.
• Salary continuation for up to 6 months for approved employee illness or injury.
• Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.