System Performance Engineer

Our Company: At Teradata, we believe that people thrive when empowered with better information.

Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes.

With Teradata, organizations can provide agents with full context for impact when it matters.

Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach.

Teradata delivers real business value with AI.

System Performance Engineers are key members of a specialized technical team focused on diagnosing, analyzing, and improving performance across the Teradata analytics ecosystem.

In this role, you will work on complex customer environments to investigate CPU, memory, I/O, network, and query-processing behavior; identify bottlenecks; and recommend tuning or configuration changes that improve stability, scalability, and throughput.

The ideal candidate combines strong analytical problem-solving skills with hands-on experience in relational databases, Linux or UNIX systems, and performance diagnostics in enterprise-scale environments.

• Analyze system and database performance using logs, metrics, and diagnostic tools to identify performance bottlenecks and abnormal behavior
• Work directly with customers and internal teams to investigate performance issues and deliver clear, actionable recommendations
• Apply structured troubleshooting methods to isolate, reproduce, and resolve complex workload, query, and infrastructure performance problems
• Perform root cause analysis for degradation incidents and document findings, corrective actions, and preventive recommendations
• Partner with engineering teams to identify product defects, validate fixes, and improve observability and performance diagnostics
• Track technical actions, tuning recommendations, and ownership across cases to ensure timely follow-through and high-quality customer communication