System Operator I/II

About the Department

Under direction of the Director of Engineering and Operations, performs a variety of tasks for the centralized coordination of electric utility Control Center functions, including dispatch, system monitoring, and integration of advanced grid technologies and related operational technologies. Distinguishing Characteristics System Operator I: This classification is developmental, with demonstrated skillsets and aptitude to perform the fundamental requirements of the position under the direction and supervision of the District's Director of Electric Operations and Engineering, specifically as it relates to the centralized coordination of electric utility Control Center functions, including dispatch, and system monitoring. System Operator I will also participate in the development and implementation of standard SOPs, operational planning and emergency response. System Operator II: Requires a higher level of experience and skillsets, and the ability to execute the broad range of responsibilities under limited supervision. In addition to the fundamental System Operator responsibilities, under general direction be responsible for the design, development and implementation of electric control center applications such as SCADA, OMS, SOPs and strategic planning.

Oversees real-time operation of the District's electric distribution grid, including writing, granting, and executing switching programs for both planned and emergency work; manages load transfers during overload or contingency events; ensures all switching, load transfers, and grid control actions are thoroughly documented and in compliance with District protocols and safety standards. Leads and coordinates the development, maintenance, and implementation of standard operating procedures (SOPs) for Control Center operations, OMS utilization, and related practices, in collaboration with both Engineering and Operations. Administers and maintains the Outage Managements System (OMS), ensuring system accuracy, reliable data integrity, and timely outage communications. Optimizes the functionality and performance of the OMS through continuous configuration improvements, data validation, and user feedback integration, including feedback loops with Engineering and Operations to ensure tool effectiveness and alignment. Oversees the dispatch of emergency and planned electric utility work, supporting effective field personnel utilization and system coordination, while maintaining awareness of Engineering design packages and operational field priorities. Monitors weather and fire risk conditions; supports execution of Preemptive Power Shutoff (PPS) events according to District protocols, and coordinates with Engineering to assess grid readiness and critical infrastructure implications. Serves as the SCADA lead, managing system alarms, field device coordination, and reporting of operational data, while partnering with Engineering to support automation strategies and device commissioning. Coordinates protective line equipment settings in close alignment with Engineering guidance; ensures setting changes are implemented accurately and documented within operational systems. Dispatches all electrical utility work in collaboration with Engineering and Operations staff, including new business, service work, inspections, patrols, maintenance, metering, and customer-driven work- ensuring alignment of field execution with engineering intent and operational readiness. Oversees Control Center recordkeeping activities to ensure regulatory and internal compliance, supporting both Engineering and Operations with system-level documentation. Tracks, analyzes, and reports reliability performance metrics (SAIDI, SAIFI, CAIDI); coordinates with Engineering to evaluate trends and develop system-level reliability improvements. Supports the continued improvement and maintenance of electronic processes for dispatch and switching operations in partnership with Engineering (system design updates) and Operations (field execution needs). Maintains availability for 24/7 on-call response to support emergencies, outages, and operational coordination with internal departments and external agencies as needed. Conducts themselves in a manner that is consistent with the District's Core Values of Safety, Communication, Integrity, Accountability, Timeliness and Work-Life Balance. Performs other duties as assigned.