workday
System Analysis Associate III - HR Data Mgmt
Thermo Fisher Scientific
Remote, IND
Full-time
Entry · 2+ years experience
Remote
Discovered 2 weeks ago
Workday
Free
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Role Overview
The HRTS System Analysis Associate is a key member of the HR Technology Services team, dedicated to delivering exceptional internal customer support within the HR space. This role focuses on providing seamless support for Workday, our HR system, and collaborates closely with internal partners to ensure smooth troubleshooting and efficient resolution of system issues.
Key Skills for This Role
Workday
Full Job Posting
Overview
The HRTS System Analysis Associate is a key member of the HR Technology Services team, dedicated to delivering exceptional internal customer support within the HR space. This role focuses on providing seamless support for Workday, our HR system, and collaborates closely with internal partners to ensure smooth troubleshooting and efficient resolution of system issues.
Key Responsibilities
- Deliver end-user support for HR Systems through a structured ticketing system, resolving technical inquiries efficiently.
- Complete audits to ensure data integrity within HR Systems, conducting detailed analysis and effectively implementing resolutions.
- Assist in data conversion activities, including mass data loads , to maintain data accuracy.
- Collaborate with multi-functional teams to ensure efficient support and successful project outcomes.
- Conduct in-depth research on system issues, proposing and implementing process improvements to improve operational efficiency.
- Review and update existing work instructions to reflect system changes and standard processes.
Knowledge, Skills, and Abilities
- Strong team-oriented mindset with a collaborative approach to problem-solving and knowledge sharing.
- Exceptional customer service skills, with the ability to communicate complex technical issues in a clear, professional manner.
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