System Administrator
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Key skills for this role
About the Role
SAIC seeks a System Administrator to troubleshoot Tier 1-2 operational tickets in a 24/7/365 environment. The role involves managing Active Directory, monitoring systems, and applying cyber updates.
Key Skills for This Role
Responsibilities
- Acknowledge or receive Priority 1 system outages then troubleshoot
- Troubleshoot system admin related hosting outages and operational tickets
- Work with application team and other team members to resolve outages
- Report outages and issues to data center team members, leadership and program teams
- Perform software updates and patches, as necessary
- Use of monitoring systems such as SolarWinds and SPLUNK
- Manage Active Directory, group policy and Account issues
- Interpret technical information to create and send written notifications and SITREPs
- Review and edit written notifications and SITREPs before they are sent
- Apply system related cyber updates and STIGs to address vulnerabilities
Requirements
- BS degree and two (2) years of related experience; four (4) years of experience accepted in lieu of degree
- Working knowledge of AWS Console & AWS Hosting environment
- Experience with CITRIX Director
- Working knowledge of Active Directory and group policy
- Working knowledge of ports and their function
- Working knowledge of monitoring systems such as SolarWinds and SPLUNK
- Working knowledge in troubleshooting windows server OS and supporting functions across a domain
- Active DoD Secret Security Clearance
- DoD 8140 IAT Level II (Security+ CE, CCNA, or GSEC)
Full Job Posting
Description
- SAIC has an immediate need for a System Administrator that can troubleshoot and resolve Tier 1 2 operational tickets as part of a 24/7/365 operations located in either location Charleston, SC or New Orleans, LA.
- This is a hybrid/remote role; however, the candidate MUST be within 30 miles of either location.
- NOTE this is a 3rd shift position (1200a 800aEST) Tuesday Saturday (subject to adjust for peer/customer support).
Typical Duties Include
- Acknowledge or receive Priority 1 system outages then troubleshoot
- Troubleshooting system admin related hosting outages and operational tickets
- Work with application team and other team members to resolve outages
- Report outages and issues to data center team members, leadership and program teams
- Perform software updates and patches, as necessary
- Use of monitoring systems such as SolarWinds and SPLUNK
- Manage Active Directory, group policy and Account issues
- Interpret technical information to create and send written notifications and SITREPs on behalf of the Division
- Review and edit written notifications and SITREPs, before they are sent on behalf of the Division
- Apply system related cyber updates and STIGs to address vulnerabilities
Required Education
- BS degree and two (2) years of related experience; four (4) years of experience accepted in lieu of degree
Required Skills
- Working knowledge of AWS Console & AWS Hosting environment
- Experience with CITRIX Director
- Working knowledge of Active Directory and group policy
- Working knowledge of ports and their function
- Working knowledge of monitoring systems such as SolarWinds and SPLUNK
- Working knowledge in troubleshooting windows server OS and supporting functions across a domain
- Self starter with ability to self direct training
- Proven ability to grasp and apply new information quickly
- Strong desire to grow in a face paced environment
- Shows initiative on assignments, and professionally executes projects with little direction
- Ability to be creative, innovative, and responsible, and able to master good decision making skills
- Work as an integral part of a team and thrive in collaborative environments
Required Clearance
- Active DoD Secret Security Clearance
Required Certification
- DoD 8140 IAT Level II (Security+ CE, CCNA, or GSEC)
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