appone
System Administrator - Level 2
Carson Solutions
Maryland, USA
Full-time
Senior · 10+ years experience
Onsite
USD 115000-115000 yearly / year
Discovered 1 weeks ago
Remote AssistanceRemote Desktop
Free
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Remote AssistanceRemote Desktop
Role Overview
LOCATION: Annapolis Junction, MD | Wed-Sun 2pm-10pm Position requires an active TS/SCI with polygraph level clearance.
US citizenship is required.
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
May coach and provide guidance to less-experienced professionals.
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Key Skills for This Role
Remote AssistanceRemote Desktop
Full Job Posting
Job Description
LOCATION: Annapolis Junction, MD | Wed-Sun 2pm-10pm Position requires an active TS/SCI with polygraph level clearance.
US citizenship is required.
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
May coach and provide guidance to less-experienced professionals.
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
Experience
Hardware Remote Assistance Remote Desktop EDUCATION HS Diploma or GED with Fifteen (15) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor's with Ten (10) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Requirements
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