System Administrator

We are seeking a System Administrator for one of our PRIME CONTRACTS supporting mission-critical enterprise applications and services across the Government Corporate Management Services (CMS) portfolio.

Our mission supports the Government Corporate Management Services (CMS) by providing full life cycle support services through the sustainment, modernization, and transformation of the enterprise corporate applications.

As soon as an employee enters a customer facility, they touch one of these applications which are critical to the daily functions of thousands of users across acquisition, business, finance, HR, training, recruitment, program management, security, logistics and more.

Come join our diverse and growing team with lots of opportunities!

• Work on a fast-paced team providing support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems supporting critical enterprise applications.
• Manage IT system infrastructure and associated processes, ensuring the availability, reliability, security, and performance of enterprise applications and services.
• Provide day-to-day operations, monitoring, maintenance, and problem resolution for client systems, servers, storage platforms, network devices, and related infrastructure.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, troubleshooting, and resolution.
• Support the escalation process and communicate system status, issues, and resolutions to agency management and internal stakeholders.
• Assist with hardware support activities, dispatch processes, and issue resolution through completion.
• Configure, administer, and maintain Windows and UNIX/Linux operating systems, including software installation, patching, system hardening, and performance tuning.
• Maintain the integrity and availability of infrastructure components while implementing enhancements to improve reliability, scalability, and operational efficiency.
• Collaborate with engineering and development teams to support infrastructure modernization efforts, including evaluating, testing, and implementing technology solutions that enhance system capabilities.
• Participate in the assessment of existing systems and architectures, providing operational and technical input for initiatives involving automation, DevOps practices, cloud technologies, and application modernization.
• Support the planning, testing, deployment, and sustainment of infrastructure and application changes across on-premises, hybrid, and cloud-hosted environments, as applicable.