System Admin AFC Level 4
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Key skills for this role
About the Role
Atkins Realis Group seeks a senior AFC System Administrator with over 10 years of experience in operating and maintaining AFC and Central Clearing House systems. The role involves overseeing AFC operations, managing fault reports, testing software, configuring systems, and supervising card administration.
Key Skills for This Role
Responsibilities
- Oversee AFC operations at both employer and operator levels
- Manage fault reports and customer complaints related to AFC
- Test and release new software in the Test & Development Center including ITS interfaces
- Configure changes in system settings and administer access rights within AFC system
- Supervise CSC stocks for Service and Maintenance and align with Contract Admin and Finance team
- Administer cards, black list, new versions, and new fare
Requirements
- Minimum 10 years technical experience in operation and maintenance of AFC and Central Clearing House systems (Employer level)
- Experience in handling AFC systems including operator level (AFMC)
- Ability to discuss AFC fault reports and AFC related customer complaints with AFC Contractor
- Experience in testing and releasing new software in Test & Development Center including ITS interfaces
- Ability to configure changes in system settings and administer access rights within AFC system
- Experience supervising CSC stocks for Service and Maintenance and aligning with Contract Admin and Finance team
- Experience administering cards, black list, and bulk sales
Full Job Posting
Overview
- The AFC System Administrator is a senior technical professional with over 10 years of experience in operating and maintaining AFC and Central Clearing House systems. He oversees AFC operations at both employer and operator levels, manages fault reports and customer complaints, and ensures system rel
Your role
- The AFC system Administrator will have a minimum of 10 years technical experience in the operation and maintenance of AFC and Central Clearing House systems (Employer level).
- He will be responsible for the handling of AFC systems including operator level (AFMC) as well as discuss AFC fault reports and AFC related customer complaints (e.g. refunds) with the AFC Contractor.
- He will test and release new software in the Test & Development Center including ITS interfaces.
- He will configure changes in the systems settings and administer access rights within the AFC system in alignment with RCRC.
- He will supervise CSC stocks for Service and Maintenance and align with Contract Admin and Finance team. He will administer the cards, black list, and bulk sales.
About you
- Experience in Central Clearing House systems.
- Handling of AFC systems Interface to 3rd Party System e.g. AFC mobile Application, ERP, Bank, PSP and Customer Call Center.
- Analyzing of AFC fault reports and AFC related customer complaints and Coordination with the AFC Contractor.
- Test and release new software in the Test & Development Center including ITS interfaces.
- Configure changes in the systems settings and administer access rights within the AFC system in alignment with the Client.
- Supervise Stocks for Service and Maintenance and align with Contract Admin and Finance team.
- Administer the cards, black list, new Versions, new Fare.
Rewards & benefits
- Tax free salary.
- Life insurance coverage.
- Medical insurance.
- Annual leave balance.
- Company gratuity scheme.
- Discretionary bonus program.
- Annual flight contribution.
- Transportation & housing allowances.
- Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.
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