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Switchboard Operator - PRN
Lifepoint Health
Sylva, USA
Part-time
No Prior Experience Required
Onsite
Discovered 1 weeks ago
Free
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Harris Regional Hospital is part of Lifepoint Health , a diversified healthcare delivery network with facilities coast to coast.
We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others.
As a Switchboard Operator , you will manage a high volume of incoming calls, emergency alerts, and communication requests while maintaining professionalism, accuracy, and strict adherence to HIPAA guidelines.
You will support hospital operations by routing calls appropriately, delivering emergency notifications and overhead pages, and coordinating timely communication between clinical staff, emergency responders, and security teams.
As the Switchboard Operator, you’re embracing a vital mission dedicated to making communities healthier ® .
Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
The Harris Regional Hospital Switchboard Department is committed to providing clear, accurate, and timely communication support for patients, visitors, and staff.
Our team ensures reliable 24/7 call handling, emergency notifications, and information routing to support safe and efficient hospital operations.
We work closely with all departments and emergency services to maintain professionalism, responsiveness, and seamless communication throughout the facility.
How you’ll contribute
As a Switchboard Operator, you will excel in this role by:
- Prioritize and respond to multiple incoming calls, emergencies, and urgent requests while maintaining professionalism and accuracy.
- Handle all incoming calls to the hospital, including in-house extensions and patient rooms, while providing clear and courteous assistance.
- Perform in-house paging, code alerts, overhead announcements, and dial-a-page system functions for emergency and routine communications.
- Coordinate with hospital staff, emergency responders, and security to ensure timely communication and adherence to established protocols.
- Maintain and update switchboard records, including patient room assignments, admissions, discharges, and discharged patient information.
- Maintain accurate disaster procedure files, including employee contact information and emergency communication lists.
- Operate multiple communication systems (switchboard, radios, phones, paging systems, and computer applications) and maintain detailed call logs and records.
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