SW Engineer- Developer Systems Reliability Engineering

The Site Reliability Engineering — SRE — role is a critical part of Visa’s Cloud Platform strategy.

In this role, you will help ensure Visa’s development platform and tooling enable key stakeholders, including development engineers across the technology organization, to focus more on innovation and less on infrastructure management.

You will drive the adoption of observability best practices, automation, and AI-AIOps capabilities to improve reliability, reduce toil, and resolve recurring operational issues.

You must be comfortable partnering with software engineering teams and supporting their needs to ensure the security, availability, reliability, and performance of the platform.

These software engineering teams are both peer engineering teams supporting the platform and customers within Visa Engineering consuming the platform.

This engineer will be expected to triage complex issues, collaborate with peer infrastructure and operations teams, enhance monitoring and alerting coverage, and operationalize automation and AI-driven solutions that improve incident response, service health, and platform efficiency.

This is a hands-on engineering role with a strong focus on building and advancing reliability engineering practices for the Visa Cloud Platform.