indeed
SVP Technology
Corporate Offices
Dubai, UAE
Full Time
1 months ago
Technology StrategyDigital TransformationInfrastructure ModernizationCybersecurityData AnalyticsExecutive Leadership
Free
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Technology StrategyDigital TransformationInfrastructure Modernization
About the Role
Kempinski Hotels seeks a Senior Vice President of Technology to shape and deliver a world-class technology ecosystem enhancing ultra-luxury guest experience and operational excellence.
Key Skills for This Role
Technology StrategyDigital TransformationInfrastructure ModernizationCybersecurityData AnalyticsExecutive Leadership
Responsibilities
- Elevate the end to end digital guest journey across properties.
- Ensure seamless integration between PMS, CRM, Revenue, POS, and guest facing platforms.
- Enable data driven personalization and service excellence aligned with luxury brand standards.
- Support innovation in guest engagement, mobile services, and experiential technologies.
- Define and execute a forward looking technology roadmap aligned with brand and ownership expectations.
- Align corporate and property technology standards globally.
- Lead investment governance and value realization across all initiatives.
- Modernize infrastructure across corporate & hotel environments (cloud first, resilient architecture).
- Oversee core enterprise and hospitality systems.
- Standardize and simplify the global application landscape while preserving property level flexibility.
- Establish enterprise wide governance and advanced analytical capabilities.
- Leverage predictive analytics and AI to optimize revenue, operations and guest satisfaction.
Requirements
- 10+ years executive level technology leader with experience in luxury hospitality or premium multi site environments
- Proven transformation leader capable of modernizing legacy systems and organizations
- Strong understanding of guest centric digital ecosystems
- Ability to balance global standardization with property level agility
- High executive presence with Board level communication capability
- Experience leading diverse, international teams through complex change
Full Job Posting
Description
- At Kempinski, we don't just offer stays; we curate moments. As a hospitality organization, anchored in a legacy of elegance and a pioneering spirit.
- We empower our people to be artisans of hospitality, fostering an environment where passion is nurtured, individuality is celebrated, and every detail is thoughtfully considered.
Key Responsibilities
- The SVP Technology is responsible for shaping and delivering a world class technology ecosystem that enhances ultra luxury guest experience, operational excellence, and brand differentiation across the Group’s global portfolio.
- Elevate the end to end digital guest journey across properties.
- Ensure seamless integration between PMS, CRM, Revenue, POS, and guest facing platforms.
- Enable data driven personalization and service excellence aligned with luxury brand standards.
- Support innovation in guest engagement, mobile services, and experiential technologies.
- Define and execute a forward looking technology roadmap aligned with brand and ownership expectations.
- Align corporate and property technology standards globally.
- Lead investment governance and value realization across all initiatives.
- Modernize infrastructure across corporate & hotel environments (cloud first, resilient architecture).
- Oversee core enterprise and hospitality systems.
- Standardize and simplify the global application landscape while preserving property level flexibility.
- Establish enterprise wide governance and advanced analytical capabilities.
Skills, Knowledge and Expertise
- 10+ years executive level technology leader with experience in luxury hospitality or premium multi site environments.
- Proven transformation leader capable of modernizing legacy systems and organizations.
- Strong understanding of guest centric digital ecosystems.
- Ability to balance global standardization with property level agility.
- High executive presence with Board level communication capability.
- Experience leading diverse, international teams through complex change.
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