Support Engineer
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
Key Skills for This Role
Full Job Posting
Job Details
Location: Dubai
Experience: 5 - 10 Years
Business Unit: Others
Job Type: Direct Contract
Openings: 1
Role Description
Bsc or equivalent The Desktop / End User IT Support Engineer is responsible for providing first- and second-level technical support to end users by troubleshooting hardware, software, operating system, and network-related issues. The engineer ensures smooth day-to-day IT operations by installing, configuring, maintaining, and supporting desktops, laptops, mobile devices, printers, collaboration tools, and enterprise applications. This role also involves user account administration, asset management, incident resolution, and delivering excellent customer service while adhering to IT service management (ITSM) processes and security policies.
Skills
- <p><strong>Technical Skills</strong></p> <ul> <li>Desktop and laptop troubleshooting</li> <li>Windows OS administration</li> <li>Microsoft 365 support</li> <li>Active Directory administration</li> <li>Network troubleshooting</li> <li>VPN connectivity support</li> <li>Hardware diagnostics and replacement</li> <li>Software deployment</li> <li>Patch management</li> <li>Endpoint security</li> <li>Remote support</li> <li>Device imaging and provisioning</li> <li>Printer support</li> <li>Email troubleshooting</li> <li>ITSM and ticket management<strong><br><br>Soft Skills<br><br></strong></li> <li>Excellent communication skills</li> <li>Customer service orientation</li> <li>Problem-solving and analytical thinking</li> <li>Time management</li> <li>Attention to detail</li> <li>Documentation skills</li> <li>Team collaboration</li> <li>Adaptability</li> <li>Prioritization and multitasking</li> <li>Ability to work under pressure</li> <li>User training and knowledge sharing</li> </ul>
About Bahwan CyberTek
Global digital transformation company providing predictive analytics, AI, and digital supply chain solutions to enterprise clients.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Bahwan CyberTek
Senior Technical Support Engineer
Bengaluru, IND
Backend Engineer
Bengaluru, IND
Technical Support Engineer
Bengaluru, IND
Associate Director
Dubai, UAE
Developer Premium II- Sailpoint
Chennai, IND
DevOps - Rebadging Resource
Chennai, IND
Java Developer - Rebadging Resource
Chennai, IND
Senior DevOps - Rebadging Resource
Chennai, IND