workday
Support Engineer 2 - Application Support, Oracle SQL, PLSQL, Unix/Linux, Windows, Shell Scripting
Blue Yonder
Coimbatore, IND
Full-time
Entry · 2+ years experience
Onsite
Discovered 1 weeks ago
Shell ScriptingIISTomcatApplication GatewaySQLRDBMS
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Shell ScriptingIISTomcat
Key Skills for This Role
Shell ScriptingIISTomcatApplication GatewaySQLRDBMS
Full Job Posting
Scope
Core responsibilities is required to:- Provide excellent customer experience and solution support to BY customers with end-to-end ownership, proactive and innovative approach- Plan and execute implementation of high service quality through continuous improvements in the operational processes by regular tracking of operational metrics and leveraging lean methodology, automation etc.- Own Tier 2/3 customer solution as required, enhances solution stability and service quality eventually enabling increase in customer satisfaction, consumption and adoption of the service-- Consistently demonstrate customer centricity and relentless attitude to innovate through positive teamwork beyond his/her team- Build and demonstrate high competency in product and domain, Azure & relevant tools and technologies, solution architecture etc.
Our current technical environment
• Webservers IIS, Tomcat
• Cloud Architecture : MS Azure (Application gateway, Virtue Networks, Event Hub, Azure AD)
• Frameworks/Others : SQL, RDBMS, ASP.Net, Java, Python
What you’ll do
Be part of Solution transition to Support
Work with Product Development in order to resolve customer adoption and consumption issues.
Work with Product Development in cases where customer’s requirements are generic and is a good fit for the products future state.
Understanding of Database structures. Understanding of various functional platforms and infrastructures.
Understands BY’s product suite to convey relationships and touchpoints to the customer.
Responsible for the quality service, including communication, resolutions, and case content.
Maintain customer satisfaction - level of service, monitor SLA compliance
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Blue Yonder
Software Engineer II - Snowflake & PL/SQL
, IND
MidFull-time
Scope: Core responsibilities to include Architecting, designing and supporting (along with counterparts, distinguished consultants and architects) a ground up cloud enabled SaaS product in Merchandise Management in retai
Discovered TodayView →
Enterprise Technical Architect - SCPO, Planning
, IND
SeniorFull-time
Scope: Blue Yonder Technical Architect (SCPO – Supply Chain Planning and Optimization) will be responsible for services delivery of product implementation and related integration. Core responsibilities include Architecti
Discovered TodayView →
Sr Technical Consultant - Python, Java Script, L2/L3 Support
Bengaluru, IND
SeniorFull-time
Scope We are looking for an experienced L3 Application Support Engineer with strong full stack technical knowledge and hands-on experience in debugging, troubleshooting, and supporting enterprise applications. This is no
Discovered TodayView →
Sr Technical Consultant - Azure Cloud, DevOps, Sql & Site Reliability Engineering(SRE)
, IND
SeniorFull-time
Overview: The BYX Platform provides shared cloud provisioning, compute, storage, observability and runtime capabilities for enterprise applications and implementation teams. We are seeking an astute Cloud Platform with a
Discovered TodayView →
Sr Director Strategic Advisory (CPG)
, USA
DirectorFull-time
Job Title: Sr Director Strategic Advisory (CPG) Location: Virtual within the US Travel is expected up to 50% across the US Overview – Supply Chain Advisory team Blue Yonder is a leading AI-driven Global Supply Chain Solu
Discovered TodayView →
Sr Director Strategic Advisory (Retail Softlines)
, USA
DirectorFull-time
Job Title: Sr Director Strategic Advisory (Retail Softlines) Location: Virtual within the US Travel is expected up to 50% across the US Overview – Supply Chain Advisory team Blue Yonder is a leading AI-driven Global Supp
Discovered TodayView →
Sr Technical Consultant - Core Java, Rest API, Oracle Sql, Javascript & Unix
Pune, IND
SeniorFull-time
Scope: Core responsibilities include analyzing business requirements and design specifications for accuracy, feasibility, and completeness. Develops, enhances, and maintains product features and related documentation to
Discovered TodayView →
Senior Technical Architect - Consulting, TMS, Java, Python
, IND
SeniorFull-time
Scope: Core responsibilities of implementation and possess strong technical knowledge in TMS solution to understand how the Blue Yonder solution can be configured and delivered to better facilitate customer business proc
Discovered TodayView →
Software Engineer II - Snowflake & PL/SQL
, IND
Discovered TodayFull-time
Enterprise Technical Architect - SCPO, Planning
, IND
Discovered TodayFull-time
Sr Technical Consultant - Python, Java Script, L2/L3 Support
Bengaluru, IND
Discovered TodayFull-time
Sr Technical Consultant - Azure Cloud, DevOps, Sql & Site Reliability Engineering(SRE)
, IND
Discovered TodayFull-time
Sr Director Strategic Advisory (CPG)
, USA
Discovered TodayFull-time
Sr Director Strategic Advisory (Retail Softlines)
, USA
Discovered TodayFull-time
Sr Technical Consultant - Core Java, Rest API, Oracle Sql, Javascript & Unix
Pune, IND
Discovered TodayFull-time
Senior Technical Architect - Consulting, TMS, Java, Python
, IND
Discovered TodayFull-time