linkedin
Support Engineer 1, Arabic Speaker
Oracle
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 3 weeks ago
Oracle Health solutionsClinical AI AgentApplication supportTechnical troubleshootingIncident managementFront-end applications
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Oracle Health solutionsClinical AI AgentApplication support
Role Overview
Support delivery and ongoing operations of Oracle Health solutions in the Middle East and for international customers.
Provide functional and technical expertise while troubleshooting issues, maintaining applications, and delivering a high-quality support experience.
Arabic and English proficiency is essential for customer delivery and engagement across the region.
Key Skills for This Role
Oracle Health solutionsClinical AI AgentApplication supportTechnical troubleshootingIncident managementFront-end applications
Full Job Posting
Position Overview
Support delivery and ongoing operations of Oracle Health solutions in the Middle East and for international customers.
Provide functional and technical expertise while troubleshooting issues, maintaining applications, and delivering a high-quality support experience.
Arabic and English proficiency is essential for customer delivery and engagement across the region.
Key Responsibilities
- Provide functional and technical support for Oracle Health solutions, including the Clinical AI Agent offering.
- Investigate, troubleshoot, and resolve incidents across front-end and back-end applications.
- Perform application maintenance and support activities for reliable service delivery.
- Respond to technical and functional customer inquiries through phone, electronic, and in-person channels.
- Build customer relationships and collaborate with internal stakeholders.
- Communicate investigation progress, findings, resolutions, and next steps.
- Document troubleshooting activities, investigation notes, resolutions, and lessons learned.
- Prioritize work based on issue severity, urgency, and customer impact.
- Participate in an on-call rotation as required.
- Travel up to 20% based on business and customer needs.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Oracle
Oracle NetSuite - Account Executive - Mid market - Business Services - East
Austin, USA
MidFull-time
Discovered TodayView →
Oracle NetSuite - Account Executive - Mid market - Business Services - East
Austin, USA
MidFull-time
Discovered TodayView →
Production Manager
, USA
Manager
We're seeking a dynamic Production Manager to lead manufacturing operations in a fast-paced, quality-driven environment. This is an opportunity to make a measurable impact by driving operational excellence, leading conti
Discovered TodayView →
Production Operator (FEM1 7am-3pm)
, USA
Mid
As a Production Operator, you will be responsible to operate and monitor multiple workstations to produce quality parts in compliance with specifications, SOPs, and work instructions. The role includes proper equipment s
Discovered TodayView →
Cleanliness Inspection Technician
, USA
Mid
▪ Receiving and storing components to be tested ▪ Performing cleanliness test, reporting the results and protocol ▪ Handling/storing the tested materials according with the requirements, to ensure the integrity of sample
Discovered TodayView →
Material Handler FEM2 (3pm - 11pm)
, USA
Mid
As a Material Handler – you will be responsible for receiving, storing, and transporting materials throughout the facility while ensuring accuracy, safety, and efficiency. The role includes operating equipment, assisting
Discovered TodayView →
Software Engineer
, USA
Mid
Designs, develops, and supports industrial control systems with a focus on PLC, HMI, and robotics programming. Provides technical support for industrial communication networks (e.g., EtherCAT) and contributes to the expa
Discovered TodayView →
Oracle NetSuite - Account Executive - Mid market - Business Services - East
Austin, USA
Discovered TodayFull-time
Project / Program Manager -Critical Projects
Nashville, USA
Discovered TodayFull-time
Oracle NetSuite - Account Executive - Mid market - Business Services - East
Austin, USA
Discovered TodayFull-time
Production Manager
, USA
Discovered Today
Production Operator (FEM1 7am-3pm)
, USA
Discovered Today
Cleanliness Inspection Technician
, USA
Discovered Today
Material Handler FEM2 (3pm - 11pm)
, USA
Discovered Today
Software Engineer
, USA
Discovered Today