oracle
Supervisor, Specimen Processor
M4800 - Mays Cancer Center
San Antonio, USA
Full-time
Mid Level
Onsite
Discovered 1 weeks ago
Free
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Responsibilities
- Supervise the day-to-day operations of the Client Services/Specimen Receiving department.
- Ensure strict adherence to standard operation procedures, regulatory requirements, and company policies.
- Ensure proper instrument maintenance is completed in a timely manner.
- Monitor and manage sample accessioning, registration, and cancellations.
- Ensure the department is maintained in a clean and organized manner including proper sample, material and supply storage, and that department supplies are within established inventory levels.
- Maintain adequate department staffing and production work schedules, employee time records and time off requests.
- Monitor staff performance, train and/or mentor new employees, perform competency assessments, evaluate and counsel department personnel, make recommendations regarding terminating, promoting, demoting of department personnel.
- Conduct and attend meetings.
- Interview prospective new hires and provide recommendations to management
- Track and trend sample shipment problems and provide end of month data to management. Participate in courier scheduling and routing.
- Assist in the development of standard operating procedures and policies as they pertain to the department. Coordinate and implement the integration of new processes and procedures into the routine workflow.
- Assist with analyzing and resolving deviations, root-cause analysis and deviation occurrence reports as necessary.
- Document, investigate, communicate and resolve Specimen Receiving issues and sample reconciliation discrepancies.
- Create and develop efficient work flows and coordination between specimen processing to resulting.
- Review operational expenses to identify problems, concerns, and opportunities for improvement in order to provide advice and direction to the team members and supervisors to achieve operational goals.
Qualifications
- Knowledge of service delivery protocol and laboratory standards.
- Ability to give and receive feedback in laboratory supervision, both informally and formally.
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