workday
Supervisor, RCMS
Qualifacts
Vadodara, IND
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 weeks ago
Microsoft ExcelPowerPointCareLogicCredibleInSyncEHR/PM
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Microsoft ExcelPowerPointCareLogic
Key Skills for This Role
Microsoft ExcelPowerPointCareLogicCredibleInSyncEHR/PM
Full Job Posting
Operations Management
Supervise the day-to-day activities of the Charges team to ensure productivity, accuracy, and turnaround time (TAT) goals are achieved.
Monitor charge entry, claim generation, and work queues to ensure timely claim submission.
Review operational metrics and implement action plans to improve performance.
Ensure compliance with payer guidelines, client requirements, and organizational SOPs.
Conduct regular quality audits and identify process improvement opportunities.
Prepare and present daily, weekly, and monthly operational reports.
Customer Interaction & Relationship Management
Act as the primary operational point of contact for assigned clients.
Conduct regular client meetings to review operational performance, discuss concerns, and provide updates.
Build and maintain strong customer relationships through proactive communication.
Resolve client escalations by coordinating with internal stakeholders and providing timely resolutions.
Identify opportunities to improve client satisfaction and operational efficiency.
Customer Onboarding
Lead the operational onboarding of new customers and practices.
Coordinate with Configuration, Credentialing, IT, Eligibility, Claims, AR, and other internal teams to ensure a smooth transition.
Develop and maintain onboarding plans, implementation timelines, and go-live checklists.
Validate workflows, billing guidelines, payer configurations, and documentation before production go-live.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Qualifacts
Revenue Cycle AI Application Support and Administrator
Vadodara, IND
SeniorFull-time
Discovered YesterdayView →
Lead, Engineering
Vadodara, IND
LeadFull-time
Qualifacts is seeking an engineering lead to own delivery, quality, team health, hiring, and performance management for a backend-heavy behavioral health software product team. The role requires hands-on Python, Django,
Discovered 1 weeks agoView →
Revenue Cycle AI Application Support and Administrator
Vadodara, IND
Discovered YesterdayFull-time
Support Specialist
Vadodara, IND
Discovered 2 days agoFull-time
RCMS AR Specialist II
Vadodara, IND
Discovered 3 days agoFull-time
RCMS AR Specialist I
Vadodara, IND
Discovered 3 days agoFull-time
RCMS Associate II
Vadodara, IND
Discovered 1 weeks agoFull-time
Support Specialist
Vadodara, IND
Discovered 1 weeks agoFull-time
RCMS Associate I
Vadodara, IND
Discovered 1 weeks agoFull-time
Lead, Engineering
Vadodara, IND
Discovered 1 weeks agoFull-time