Supervisor Project Support

Overview

Essential Duties and Responsibilities

• Team Leadership & Development: • Lead Project Support team members, including training and performance management • Establish clear goals and objectives for the team, ensuring workload is effectively prioritized and aligned with departmental and organizational goals • Champion a culture of continuous improvement, collaboration, and knowledge sharing within the team Project Coordination & Execution: • Oversee critical project support functions, including the meticulous management of resource records within the Planisware database, ensuring high data integrity in close collaboration with other leads and supervisors • Partner with Project Managers to create and maintain comprehensive project documentation, distribute project plan updates, and manage SharePoint collaboration sites • Proactively manage stakeholder communication and follow-up to ensure alignment with project timelines and deliverables Financial & Data Analysis: • Drive assigned regional team's financial activities, including budget tracking, supporting the monthly financial close process, and resolving accounts payable issues • Collect and analyze data from diverse sources to prepare insightful reports and presentations for PMO leadership, highlighting key trends and performance metrics • Work with Regional Business Analyst to ensure compliance to Zebra Contractor and Agency Worker (Time & Material) end-to-end processes • Utilize a deep understanding of Program Management processes to provide guidance, training, and support to Program Managers and the broader project teams Process Improvement: • Proactively identify opportunities for process optimization within the Program Management support function • Lead initiatives to design, implement, and document improved workflows that enhance efficiency, accuracy, and scalability • Report weekly status updates on team activities and process improvement initiatives to senior management