Supervisor - OT App Support

Responsible for providing guidance and direction to Operations Application Support staff to support safe, reliable and secure operation of the Transmission and Distribution Systems in accordance with regulatory and RTO/ISO/PUC guidelines.

Directs the development of PPL EU and RIE Transmission or Distribution Energy Management Systems (EMS) and operational technology systems to deliver highly-available, reliable, and secure applications and systems for real-time operations.

Oversees a team in provisioning operational technology platforms for PPL's Operations Control Centers.

The position is also accountable for the technical quality of the group's output and is expected to continuously improve capabilities in this area.

This position makes decisions guided by policies, procedures, and business plan.

Typically, does not perform the work at the level being supervised, but will have individual technical and business-related assignments in support of department goals and special p rojects.

• Lead, direct and/or assist with organizing and prioritizing work group activities, assigning and/or scheduling work duties to meet required completion dates.
• Evaluate direct reports for the purpose of developing organizational talent and building expertise in areas required by the department.
• Develop leadership skills and coordinate technical training aspects for self and group members.
• Work with other departments on cross-functional technical and business teams, working groups or committees to achieve goals and objectives of the department and company.
• Assist in the development of changes in methods or processes in assigned area of responsibility and make recommendations for implementation.
• Translate operational needs of control centers into technical requirements for supported applications
• Optimizes operation of EMS and associated computer systems through continuous monitoring of performance characteristics, performing or coordinating database updates, and identifying and correcting areas of deteriorating application performance.
• Keeps current with all technical aspects of the transmission and distribution systems and their technological advancements, including those supporting computerized data associated with the EMS through constant study, personal development, and vendor engagement.
• Assist in the preparation, monitoring and forecasting of the department budget.