Supervisor-Housekeeping
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Key skills for this role
About the Role
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determi.
Key Skills for This Role
Responsibilities
- Inspect guest rooms, public areas, and pool after cleaning by Housekeeper
- Run sold room reports, verify room status, and prioritize room cleaning
- Assist Housekeeping management in daily activities and act as liaison between departments
- Document and resolve issues with discrepant rooms
Requirements
- Ability to inspect guest rooms and public areas to ensure quality standards
- Ability to move, lift, carry, and place objects weighing up to 55 pounds
- Ability to stand, sit, kneel, or walk for extended periods
- Ability to communicate clearly and professionally
Full Job Posting
Position Summary
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
Duties
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with the Front Desk.
- Prepare, distribute, and communicate changes in room assignments.
- Communicate issues to next shift.
- Complete required paperwork.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Qualifications
- Follow all company and safety and security policies and procedures.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
- Ability to push and pull a loaded housekeeping cart over sloping and uneven surfaces.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Stand, sit, kneel, or walk for an extended period across an entire work shift.
- Grasp, turn, and manipulate objects of varying size and weight.
- Enter and locate work related information using computers and/or point of sale systems.
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