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Supervisor-Housekeeping

Marriott International
Madinah, KSA
Full-time
Entry
Onsite
Discovered 6 days ago
Housekeeping operationsRoom status coordinationQuality inspectionGuest serviceEmployee coachingScheduling
Free

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Housekeeping operationsRoom status coordinationQuality inspection
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Position Summary

Supervise and coordinate daily housekeeping activities while maintaining guest-room and public-area quality standards.

Serve as a liaison among Housekeeping, Engineering, Front Office, Laundry, and the Front Desk.

Responsibilities

  • Inspect cleaned guest rooms, public areas, and pool areas for quality and cleanliness.
  • Run sold-room reports, verify room status, identify discrepant rooms, and prioritize cleaning.
  • Update departing-room status and prepare, distribute, and communicate room-assignment changes.
  • Document and resolve discrepant-room issues with the Front Desk and communicate issues to the next shift.
  • Assist management with hiring, training, scheduling, evaluation, counseling, discipline, motivation, and coaching.
  • Follow safety and security procedures, report hazards and incidents, and complete required safety training.
  • Welcome guests, address service needs, assist individuals with disabilities, and maintain professional communication.
  • Perform physically demanding work, including lifting, pushing carts, bending, standing, walking, and fine-motor tasks.
  • Enter and locate work-related information using computers or point-of-sale systems.

Preferred Qualifications

  • High school diploma or GED equivalent is preferred.
  • At least 1 year of related work experience is preferred.
  • At least 1 year of supervisory experience is preferred.
  • No license or certification is specified.

Schedule and Position Type

  • The schedule is full time.
  • The position is classified as non-management.

Workplace

  • The role is located at a hotel property in the Central Area District of Madinah, Saudi Arabia.
  • The posting states that the role is not remote and includes physical work throughout the shift.

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