{bc}
Apply
indeed

Supervisor-Front Office

Marriott International
Madinah, KSA
Full-time
Entry
Onsite
Discovered 5 days ago
Front office operationsGuest check-in and room assignmentPayment processingCashiering and account reconciliationGuest serviceEmployee training and coaching
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Front office operationsGuest check-in and room assignmentPayment processing
Smart Apply

Full Job Posting

Position Summary

Process guest arrivals, payments, room assignments, accounts, and front-office service requests.

Review operational and financial reports while maintaining guest-service, accounting, and quality standards.

Assist management with employee training, evaluation, counseling, motivation, and coaching.

Key Responsibilities

  • Verify guest identity and payment, assign rooms, activate or issue keys, and establish accurate guest accounts.
  • Enter rewards information, verify rates and market codes, document exceptions, and adjust billing when needed.
  • Process payments, vouchers, paid-outs, and charges; balance receipts; and complete cashier and closing reports.
  • Provide directions and property information, accommodate guest requests, and follow up to confirm needs are met.
  • Count and secure the bank, obtain manual authorizations, follow accounting procedures, and report theft concerns to Security.
  • Assist with employee training and coaching and serve as a role model for fair-treatment and open-door processes.
  • Follow company, safety, security, confidentiality, and asset-protection policies and maintain professional appearance.

Preferred Qualifications

  • High school diploma or G.E.D. equivalent is preferred.
  • At least 1 year of related work experience is preferred.
  • At least 1 year of supervisory experience is preferred.

Work Environment and Physical Requirements

  • The position is full time and located at the Central Area District North of Al Masjid Al Nabawi in Madinah, Saudi Arabia.
  • The role requires standing, sitting, or walking for extended periods.
  • The role requires moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
  • The role requires computer and point-of-sale system use and accurate review of written information.

Additional Duties

Welcome and acknowledge guests, anticipate service needs, assist individuals with disabilities, and express appreciation.

Perform other reasonable job duties as requested by supervisors.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Marriott International

Guest Experience Expert

, UAE

Discovered TodayFull-time

University Intern-MEA

, UAE

Discovered TodayFull-time

University Intern-MEA

, UAE

Discovered TodayFull-time

University Intern-MEA

, UAE

Discovered TodayFull-time

University Intern-MEA

, UAE

Discovered TodayFull-time

University Intern-MEA

, UAE

Discovered TodayFull-time

University Intern-MEA

, UAE

Discovered TodayFull-time

University Intern-MEA

, UAE

Discovered TodayFull-time