Supervisor Employee Communications

LICENSE/CERTIFICATIONS

ESSENTIAL RESPONSIBILITIES

• Supervise and coordinate the development and implantation of STP's employee communications programs.
• Oversee employee communication platforms and strategies by developing strategic communications plans/messages and tactical implementation on company issues.
• Manage the day-to-day activities of STP’s Corporate Communications organization.
• Collaborate closely with the General Manager, Corporate Communications and External Affairs and senior leadership across the company to identify emergent issues and develop and lead internal communication strategies to support the company's business goals.
• Serve as recognized advisor, expert in strategic communications issues to senior leadership. Work with General Manager, Corporate Communications and External Affairs to coordinate and provide strategic guidance.
• Provide excellent communications consultation support in order to competently recommend best means to communicate targeted messages to specific audiences (i.e. managers/supervisors, all employees).
• Ensure consistency of message, accuracy, timeliness and clarity across all employee communication platforms. Ensure communication style, approach and messages are consistent with STP’s facilitative and collaborative culture.
• Manage employee communications budget.
• Provides constructive feedback to supervision and peers on issues that affect productivity and employee morale. Motivates team personnel to support team and station goals.
• Assume an Emergency Response Organization position.
• OTHER RESPONSIBILITIES
• Fills in for General Manager Communications and External Affairs as assigned.
• Broad understanding and knowledge of communications technology and platforms, photography, layout, video and graphics for managing intranet sites.
• Strong experience and specific knowledge of best practices in strategic communications are highly desired.
• Provide leadership and direction to responsible organization.
• Perform personnel activities for direct reports (promotions, salary changes, counseling, performance appraisals, development plans).
• Monitor organizational activities, evaluate impact of internal and external factors (e.g., technology, regulations, business environment) and implements response plans.
• Budget for ongoing and future expenses and monitor budget performance.
• Provide employees with tools and training necessary for them to perform their assignments.
• Resolves problems and interpersonal conflicts in the section.
• Represents department/company on internal work teams and committees and with external entities.
• Maintains composure in high stress or adverse situations.
• Understands and implements company policies

SPECIAL SKILLS, KNOWLEDGE AND QUALIFICATIONS

• Ability to obtain and maintain unescorted access.
• Exceptional interpersonal and verbal/written communication skills. Ability to give oral presentations to technical and non-technical groups in a positive, credible manner.
• Must be an exceptional writer and editor thoroughly skilled in AP style writing and other diverse writing styles including online stories/web content, speeches, op-eds, presentations, message creation, and correspondence and employee memos.
• Ability to work under tight deadlines while gathering information and presenting recommendations to various levels of employees. Excellent organizational skills, self-directed and innovative.
• Must have experience and credibility working with senior leadership. Also, the ability to understand and work in broad subject areas; sound judgment; utmost discretion and sense of urgency.
• Strong computer skills with knowledge of current station software (Adobe Creative Suite, word processing, database and presentation – Mac environment)
• Proven experience developing, implementing and managing strategic employee communication plans.
• Assertive and convincing communication style.
• Self-directed and innovative.
• Takes ownership and exhibits initiative.
• Ability to encourage and sustain the high performance of employees and provide appropriate developmental opportunities.
• Ability to listen and respond to the thoughts and ideas of others in non-threatening manner.
• Ability to plan, organize, direct, motivate, delegate and negotiate.
• Ability to influence others toward action or a particular point of view.
• Ability to build and maintain a cohesive team.
• Exercise sound judgment.
• Knowledge of Company processes and procedures.
• Willingness to accept responsibility for section activities and outcomes.
• Ability to prepare goal statements and develop action plans.
• Firm understanding of STP goals and long-term strategies.
• Ability to represent the company in a credible, professional manner.

WORKING CONDITIONS

PHYSICAL REQUIREMENTS

• Rarely - Less than 10% of the shift spent in this activity :(Twisting, Reaching above shoulder, Lifting 1 - 5 lbs, Carrying 1 - 5 lbs, Reaching)
• Occasionally - From 11% to 33% of the shift spent in this activity :(Standing, Walking)
• Frequently - From 34% to 66% of the shift spent in this activity :(Handling, Fingering, Feeling, Coordination (Eye, Hand, Foot))
• Continuously - From 67% to 100% of the shift spent in this activity :(Sitting)

MENTAL CAPACITY

WORK ENVIRONMENT

SENSORY ABILITY