Supervisor-Dining Room
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Key skills for this role
About the Role
Delta Hotels by Marriott is seeking a Dining Room Supervisor to oversee dining room operations. The role involves supervising staff, ensuring guest satisfaction, and maintaining quality standards.
Key Skills for This Role
Responsibilities
- Ensure staff works as a team to provide optimum service and meet guest needs
- Inspect grooming and attire of staff and rectify deficiencies
- Complete opening and closing duties including setting up supplies and cleaning equipment
- Inspect storage areas for organization, FIFO use, and cleanliness
- Complete scheduled inventories and requisition supplies
- Monitor dining rooms for seating availability, service, safety, and guest well being
- Complete work orders for maintenance repairs
- Assist management in hiring, training, scheduling, evaluating, and coaching employees
- Follow safety and security policies and report accidents
- Welcome and acknowledge guests according to company standards
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- At least 1 year of supervisory experience
Full Job Posting
Additional Information
- Job Number: 26068847
- Job Category: Food and Beverage & Culinary
- Schedule: Full Time
- Located Remotely?: N
- Position Type: Non Management
Position Summary
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
About Delta Hotels by Marriott
- Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind.
- We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t.
- At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important.
- With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world.
- If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott.
- In joining Delta Hotels, you join a portfolio of brands with Marriott International.
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