Supervisor, Client Service

This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

You have 3-5 years of active leadership experience.

You have a post-secondary Diploma.

You have experience with Guidewire, Salesforce, and Service First.

Having a proficiency in insurance products, processes and practices is an asset.

Having a Chartered Insurance Professional (CIP) designation is an asset.

You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.

You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.

You have strong communication skills to clearly convey messages and explore diverse points of view.

You build trusting relationships and provide guidance to support the development of colleagues.

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

You may travel occasionally.

Extended work hours, including evenings and weekends, may be required.

Strict confidentiality with respect to employee’s personal information and other sensitive or proprietary material.

Training and development opportunities to grow your career.

Flexible work options to support personal and family needs.

A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.

Volunteer opportunities to give back to your community.

Expected salary range $72,847.00 to $121,411.00

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The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education. ​

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.