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Studio Coordinator — Front Desk, Bookings & Studio Operations

Ceramic Cube
Doha, QAT
Full Time
Entry
Onsite
4 days ago
Customer ServiceBooking ManagementInventory ManagementMicrosoft ExcelGoogle WorkspaceCommunication
Free

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Customer ServiceBooking ManagementInventory Management
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About the Role

  • Ceramic Cube is a community pottery studio in West Bay, offering workshops, private bookings, memberships, and retail.
  • We are seeking a professional, highly organised Studio Coordinator to run our front desk, manage all customer communication and bookings, and keep the studio's day to day operations accurate and well recorded.
  • Working hours: Saturday to Thursday, 2:00 PM – 10:00 PM (Fridays off)
  • Start date: 1 August 2026

Key Responsibilities

  • Handle all email, phone, WhatsApp, and social media enquiries promptly and professionally
  • Manage all workshop, private session, and membership bookings from enquiry through to confirmation, and keep the studio calendar accurate
  • Convert enquiries into confirmed bookings and follow up consistently
  • Welcome booked guests and assist walk in visitors, clearly explaining the studio's offerings and what they can do that day
  • Process orders and receive payments accurately
  • Maintain accurate records of all items available for sale — finished products, bisque pieces for painting, glazes, underglazes, and tools
  • Update the studio's product records as pieces return from firing, and ensure the studio's physical stock and the online store always match
  • Apply approved pricing consistently (pricing is set by management; the Coordinator ensures it is applied and reflected correctly)
  • Coordinate members' pieces for firing and prepare the firing sheet with full details
  • Maintain accurate daily records and prepare regular reports

Requirements

  • Female candidates only
  • Must hold a valid QID with a transferable visa / NOC
  • Currently residing in Qatar (local hire)
  • Experience in customer service, sales, retail, or studio administration (preferred)
  • Fluent English; Arabic is a strong advantage
  • Confident, professional communicator, particularly over WhatsApp
  • Strong computer skills: professional email communication, preparing invoices, and producing reports in Microsoft Excel and Word, and comfort with Google Workspace
  • Highly organised, detail oriented, and able to manage multiple responsibilities in a busy studio
  • Reliable and able to work both independently and as part of a team

Pay

  • QAR3,000.00 QAR4,500.00 per month

Work Location

  • In person

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